Smok Novo Ultra Kit (Red Cobra)


Vape Mods and Kits | Pod Systems | #28595 Smok Novo Ultra Kit - Red Cobra
Smok Novo Ultra Kit
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Smok Novo Ultra Kit


SMOK's NOVO is an all in one system aimed at providing a premier combination of portability, ease of use, and a rich flavour ecosystem with a striking chassis and a 2ml powered plug and play Pod system. The NOVO is capable of 10 to 16W of output and 3.3 to 4.2V of input voltage. The NOVO utilizes a draw activated firing mechanism that makes general use feel organic and natural, while the NOVO's Plug and Play Connection uses a proprietary magnetic connection. Each NOVO Pod features a 2ml capacity for your favorite Salt Nic E-Liquid. Powering the NOVO's voltage based output is an integrated rechargeable 450 mAh battery that can be charged through a USB cable for minimum downtime. Entering the new generation of all in one systems and ultra portable kits, the SMOK's NOVO Ultra Portable System brings one of the best flavour experiences in its respective market segment.Product FeaturesAll in One SystemDraw Activated Firing10 to 16W Output3.3V to 4.2V Input VoltageNOVO Pod System2ml CapacityPlug and Play ConnectionGold Plated Proprietary ConnectionMagnetic ConnectionVoltage Based Output450 mAh Built In BatteryLED Light IndicatorUSB Charge Port8 Second Cut-Off/Short Circuit Protection/Low Voltage ProtectionPackage ContentsOne NOVO Ultra Portable SystemTwo PodsOne USB Charging CableUser Manual

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DESCRIPTION

SMOK's NOVO is an all in one system aimed at providing a premier combination of portability, ease of use, and a rich flavour ecosystem with a striking chassis and a 2ml powered plug and play Pod system. The NOVO is capable of 10 to 16W of output and 3.3 to 4.2V of input voltage. The NOVO utilizes a draw activated firing mechanism that makes general use feel organic and natural, while the NOVO's Plug and Play Connection uses a proprietary magnetic connection. Each NOVO Pod features a 2ml capacity for your favorite Salt Nic E-Liquid. Powering the NOVO's voltage based output is an integrated rechargeable 450 mAh battery that can be charged through a USB cable for minimum downtime. Entering the new generation of all in one systems and ultra portable kits, the SMOK's NOVO Ultra Portable System brings one of the best flavour experiences in its respective market segment.


Product Features
  • All in One System
    • Draw Activated Firing
    • 10 to 16W Output
    • 3.3V to 4.2V Input Voltage
  • NOVO Pod System
    • 2ml Capacity
  • Plug and Play Connection
    • Gold Plated Proprietary Connection
      • Magnetic Connection
  • Voltage Based Output
  • 450 mAh Built In Battery
    • LED Light Indicator
    • USB Charge Port
  • 8 Second Cut-Off/Short Circuit Protection/Low Voltage Protection


Package Contents
  • One NOVO Ultra Portable System
  • Two Pods
  • One USB Charging Cable
  • User Manual
Community questions & answers
Ask the DashVapes Community a question regarding this product!
Please ask questions that relate to this product only.
J
08/23/2019 5:19 PM 0
All of a sudden, while the novo was laying flat, it got seriously hot & started releasing vape at an alarming rate. I cleaned both the pod & the interior & fully recharged the unit. Now, it does not work at all. I'm especially upset because I just placed an order this afternoon for replacement pods. If I was to buy a new unit I would upgrade, but because I ordered the replacement pods (and they have already shipped) I'm kinda stuck. Any ideas on how to get it working?
C
07/16/2019 5:59 PM 1
Does this vaporizer accommodate both ejuice and thc concentrates? If not, can you recommend ones that do. Thanks! Craig
TN
08/27/2019 9:02 AM
No, this device does not use concentrates. DashVapes does not sell herbal/concentrate devices. I would look out for the Yocan Evolve 2.0, it runs Ceramic and cotton, ceramic for concentrates, cotton for e-juice.
Verified Purchaser (Black Cobra)
0
0
A
07/14/2019 11:38 PM 2
Sometimes when using the smok novo the mouthpiece gets super hot it burns my lip. Is that normal? I don't use it that often.
ls
07/15/2019 7:17 PM
never happens to me but it happened once and i just had to replace the pod.
Verified Purchaser (Red Cobra)
0
0
TH
07/15/2019 4:58 PM
That's never happened to me before, I would say that would happen after using it constantly for a while. I'd bring it to the store and get them to check it out.
Verified Purchaser (Black Cobra)
0
0
J
05/09/2019 9:24 AM 1
What pods come with this product
DE
05/11/2019 8:19 PM
It's either the 1.2 or 1.5 ohm pods. Doesn't say anywhere on the box or in the user manual, so I'm not too sure.
Verified Purchaser (Black Cobra)
0
0
A
04/16/2019 12:58 AM 1
Any suggestions on the liquid to use? Tried different salt nics and pods leak and spit after the first refill. Another issue is that after 2 refills the liquid turns almost black so I go through pods very fast. Trying to use transparent liquids, doesn’t help. What am I doing wrong?
OO
04/28/2019 2:55 AM
As much as I like the Novo, I find it to be high maintenance, but if your alright with it, and can be quite effective, easy to carry and probably the cheapest way to vape. I'd suggest watching some tutorials on re-wicking the pods because I get the same problem, and I'd rather not spend 10$ a week for pods. Get the non-mesh variant and you can use any organic cotton. Extra tip, if your Novo starts hissing, open it up, unscrew the circuit, and pull it out along with the battery. Then clean the mesh of the magnet on the back of the circuit with a tiny bit of rubbing alcohol, and voila, you Novo is good as new, just don't lose those two screws for the circuit board.
1
0
H
03/19/2019 1:19 PM 1
How many refills can you get out if one pod, before the flavour starts to go?
BJ
03/19/2019 11:31 PM
It depends on you I guess. I had king kustard for my juice and I used most of it and the flavor comes and goes for me but my friend doesn't get the flavour long. The flavour stopped for me personally about 6 refills in.
Verified Purchaser (Black Cobra)
3
1
L
01/13/2019 9:32 PM 1
Can you refill the pods with any juice you like does it cal have to be salt nic or can I use any other vape juice I choose ?
SB
01/13/2019 9:36 PM
It doesn't have to be salt nic, you can use any e-juice in the Novo.
DashVapes Staff Member (Head Office)
Verified Purchaser (Black Cobra)
0
3
L
01/08/2019 9:25 AM 2
combien de temps est recommandé pour recharger le Smok Novo. avez vous des instructions en français?
ak
03/11/2019 5:04 PM
Bonjour, il n'y a pas de temps fixe, vous devriez le facturer. Lorsqu'il est branché, le voyant devient rouge et s'éteint une fois qu'il est complètement chargé. Le mien prend généralement environ une heure à partir du moment où il est complètement mort. Je n’ai pas trouvé d’instructions en français mais j’espère que cela aide :). Aussi pardonner ma grammeuse, im en utilisant Google Translate.
Verified Purchaser (Blue Cobra)
0
3
ak
03/11/2019 4:18 PM
Hello, there is no set time you should charge it for. When plugged in the light will turn red and turn off once it is fully charged. Mine usually takes around an hour from when it is completely dead. I havent been able to find any instuctions in french but i hope this helps :). Also pardon my grammer, im using google translate.
Verified Purchaser (Blue Cobra)
0
1
B
12/18/2018 4:43 PM 1
Is there any issue with brining the novo on a flight? Are there any precautions I should take such as emptying the pods? I was planning on taking it my suitcase is it legal to bring the novo across boarders in a check in bag?
PH
12/20/2018 4:52 PM
I recently traveled with my vape out of country. From my experiences I had to take it with me in my carry on bag ONLY - They made me take it out of my checked baggage. You also cannot carry more than 100mL of liquid with you. Emptying the pod is a good idea as well.
2
1
M
11/24/2018 12:12 AM 1
Are the pods refillable ? How does this compare to the "mini fit " ?
SB
11/24/2018 12:21 AM
The pods are indeed refillable - This is more popular than the minifit - the minifit is great if you want something really really portable.
DashVapes Staff Member (Head Office)
Verified Purchaser (Black Cobra)
0
1
Reviews
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42 REVIEWS
31
11
3
3
1
42 5 50
Product Features
  • All in One System
    • Draw Activated Firing
    • 10 to 16W Output
    • 3.3V to 4.2V Input Voltage
  • NOVO Pod System
    • 2ml Capacity
  • Plug and Play Connection
    • Gold Plated Proprietary Connection
      • Magnetic Connection
  • Voltage Based Output
  • 450 mAh Built In Battery
    • LED Light Indicator
    • USB Charge Port
  • 8 Second Cut-Off/Short Circuit Protection/Low Voltage Protection


Package Contents
  • One NOVO Ultra Portable System
  • Two Pods
  • One USB Charging Cable
  • User Manual
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from Thunder Bay, Ontario
October 19th, 2019 at 11:43 AM
Amazing
This vape is so small, the size of a bic lighter but man is it powerful. The draw is great and the clouds from it are amazing for a little pod system. The flavor from it is 10 out of 10, very good pod system for anyone who wants to start vaping, and very affordable. I Love it !!!
Verified Purchaser (Black Cobra)
Was this review helpful?
0
0
42 3 50
Product Features
  • All in One System
    • Draw Activated Firing
    • 10 to 16W Output
    • 3.3V to 4.2V Input Voltage
  • NOVO Pod System
    • 2ml Capacity
  • Plug and Play Connection
    • Gold Plated Proprietary Connection
      • Magnetic Connection
  • Voltage Based Output
  • 450 mAh Built In Battery
    • LED Light Indicator
    • USB Charge Port
  • 8 Second Cut-Off/Short Circuit Protection/Low Voltage Protection


Package Contents
  • One NOVO Ultra Portable System
  • Two Pods
  • One USB Charging Cable
  • User Manual
" />
from USA
September 26th, 2019 at 9:42 PM
I've had two. The auto draw got stuck on and the pods don't last long. The Nord is way superior to the Novo.
Was this review helpful?
0
0
42 5 50
Product Features
  • All in One System
    • Draw Activated Firing
    • 10 to 16W Output
    • 3.3V to 4.2V Input Voltage
  • NOVO Pod System
    • 2ml Capacity
  • Plug and Play Connection
    • Gold Plated Proprietary Connection
      • Magnetic Connection
  • Voltage Based Output
  • 450 mAh Built In Battery
    • LED Light Indicator
    • USB Charge Port
  • 8 Second Cut-Off/Short Circuit Protection/Low Voltage Protection


Package Contents
  • One NOVO Ultra Portable System
  • Two Pods
  • One USB Charging Cable
  • User Manual
" />
from DeSoto Missouri
September 18th, 2019 at 7:42 PM
I love it
Best vape ever
Was this review helpful?
0
0
42 4 50
Product Features
  • All in One System
    • Draw Activated Firing
    • 10 to 16W Output
    • 3.3V to 4.2V Input Voltage
  • NOVO Pod System
    • 2ml Capacity
  • Plug and Play Connection
    • Gold Plated Proprietary Connection
      • Magnetic Connection
  • Voltage Based Output
  • 450 mAh Built In Battery
    • LED Light Indicator
    • USB Charge Port
  • 8 Second Cut-Off/Short Circuit Protection/Low Voltage Protection


Package Contents
  • One NOVO Ultra Portable System
  • Two Pods
  • One USB Charging Cable
  • User Manual
" />
from Alberta
September 13th, 2019 at 9:03 AM
Good
Works well, battery life is kinda short but overall im happy with purchase
Verified Purchaser (Black Cobra)
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from South Bruce Peninsula
September 11th, 2019 at 7:46 PM
Very nice!
Smooth vape. Healthy volume of smoke. Charges quickly. Mouth piece is good for suction.
Verified Purchaser (Black Cobra)
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42 5 50
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from Victoria
August 27th, 2019 at 2:21 PM
Nice
Nice stealthy device for sneaking in a couple of puffs in the workplace washroom. Light, small and easily concealable. No button to find, just pull it out and vape. Good flavour with the 1.2 ohm coils with nicotine salts, and they seem to last longer then other small device coils (sometimes it seems cooked after a refill but give it a few rips and it's good to go again). Also it's possible to rewick or recoil the pods for reuse if you have the patience.
Verified Purchaser (Blue Cobra)
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from Guelph Ontario
August 27th, 2019 at 9:07 AM
Good little Pod System for starting
I have used the Novo device on and off and have decided to also get the NOVO 2. I’ve used SMOK products for a long time now (since the start of my journey haha), and haven’t really encountered problems with my own products. I do see a lot of my colleagues have worse luck with me with the Novo (autofiring,misfiring,not detecting the pod,leaking,etc. For me the Novo was one of the devices I really liked from SMOK because of the simplicity of it, fill plug in and vape! It’s great for starters since you don’t have to worry about coil heads and tanks etc, you just have to get some juice (30ml/60ml) with the right amount of nicotine and it’s great. Perfect hitting device on the warm side of the spectrum for me. Love this little thing as a daily driver/backup vape!
Verified Purchaser (Black Cobra)
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from Peterborough
July 30th, 2019 at 10:10 AM
Excellent Kit
Ok this one is fun, I love this kit for it's size. It's not the best flavour but it's good, not the best temp, but its good. Great pod replacement selection. The big one for me on this one is size! So tiny I love it. This is my longest used pod system and that's saying something. Down side is that the air hole at the bottom puts a lot of condensation at the bottom near the contacts. I just got in the habit of wiping down at every fill. Other then that its a solid middle of the road pod vape experience. Like I said not the best but the most pocketable by far.
Verified Purchaser (Rainbow Cobra)
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42 2 50
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from Montreal, QC
June 27th, 2019 at 8:36 AM
It was great till I used it
I just got it a few days ago. Battery is fine, draw is too open but nice. I like you can vape while charging.... but the flavour...is just so bad...I tried 3 different mixes, strawnana from here and another mix I made and the flavour is so crap....is missing, just a little the first two puffs... after that... nada. I just can feel a little of strawberry and that's all.... very disappointed... in flavour is worst than the Juul and the Sthlt. I will try other coils and then update my review but for now it's just a flat nicotine inhaler :(
Verified Purchaser (Black Cobra)
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from Didsbury AB
June 17th, 2019 at 4:24 PM
Love it
This is my first "pod" system, never was super interested in them but honestly I'm impressed with this. It's really nice to just have something small that doesn't produce huge clouds when your out doing stuff. I'd say the amount of vapor it gives is very close to what you would get from a puff off a smoke, which is great because I've tried quitting with larger box mods and always ended up smoking again because it just wasn't the same. I feel like this one will actually help alot and I'll be able to actually quit this time. I was worried about it only having a 2ml tank because I figured I'd have to be constantly refilling it but it seems like it will last alot longer than I was thinking it would. It has some weight to it, and doesn't feel cheap. Plus the finish on this little guy is gorgeous. Like it looked okay in the picture but when I actually took it out of the box I was really happy with it. The sparkle in the black paint with the chrome accents is a really good look.
Verified Purchaser (Black Cobra)
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from Ontario
June 17th, 2019 at 11:59 AM
Good
Good
Verified Purchaser (Royal Blue Cobra)
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from UAE
June 15th, 2019 at 6:49 AM
Good little pod
I got this pod free with Dash free starter kit (Thank you Dash team). Nice initiative I hits hard for the size, but yet so smooth and flavorful Great to carry around in pocket, and awesone quality and finish
Verified Purchaser (Black Cobra)
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from Seattle
June 14th, 2019 at 3:13 AM
All around great pod system with only a few exceptions
I'm bad with words so I'll make a little pro/con chart: Pros: • Small and ergonomic • Hits like a truck hit after hit • Easy filling with little rubber cap • Good battery life for such a small device Cons: • Spits on the first hit after most refills • Pods burn relatively quickly
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from Kitchener, Ontario
June 6th, 2019 at 1:04 PM
Best Pod System I've Tried
This is basically a Juul with a better battery life and bigger, longer lasting pod. A pod will last me about 3 days of heavy use before beginning to taste burnt. I wish it were longer, but it's the best so far. Throat hit is extremely satisfying as well.
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from Surrey
May 24th, 2019 at 2:32 PM
first time vaping
this is my first kit, so i cant compare it to other devices. im using salt nic juice with over 30mg, but its a little short of satisfying my needs for smoking. i think its more of a flavour problem than nic problem, because im constantly vaping and i often feel over-nicked, headaches and all... but im going strong without cigs for over a month, so i guess along with little will power, this is a great device for quitting smoking
Verified Purchaser (Black Cobra)
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from Kitchener ON
May 20th, 2019 at 11:07 AM
Novo Vape Set
Love the Novo Vape and pods are very easy to refill and last about 6 to 8 refills, so very economical. Sturdy product with long lasting battery charge. Novo has a very strong draw and a great aid to quit smoking cigarettes. Very happy with my Novo Smok and recommend it to anyone who vapes.
Verified Purchaser (Red Cobra)
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from Sask
May 11th, 2019 at 8:16 PM
Great! But it leaks...
Size is perfect, vapor production with the .8 ohm mesh pods is on point. Charges relatively fast. My biggest problem is that the pods seem to leak like crazy between the seam of the black mouthpiece and the clear portion of the pod. Some worse than others. If this issue was resolved, I'd give this little unit a 5 star. I really like it. I have not tried the 1.5 or 1.2 ohm pods so I'm not sure if they have the same leaking problem. I just purchased a second unit for my mother with the 1.5 ohm pods, so we'll see how it goes with those. Also, protip: if you pull the pod out so there is an approx 1mm gap, you can get slightly more airflow, if you're into that sort of thing.
Verified Purchaser (Blue Cobra)
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from markham
May 9th, 2019 at 9:30 AM
smok novo
great service and very good prices!
Verified Purchaser (Royal Blue Cobra)
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from Belle river
May 4th, 2019 at 12:35 PM
Highly recommend
Got this from the free starter kit and its nice and small compact easy to use and pretty big clouds for a pod system, not to mention bought $50 in juice and got this and a juice for free cant go wrong with that thanks dash vapes for the great deal and after getting to sample juices will definatly order from here again
Verified Purchaser (Black Cobra)
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from Austin, Manitoba
April 25th, 2019 at 4:17 PM
Smok Novo
Great little pocket sized vape! I take it everywhere!
Verified Purchaser (Auto Pink Cobra)
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1
1
from Ottawa, ON
April 15th, 2019 at 1:10 PM
This. Vape. Slaps.
This thing f**king slaps! Way better than any other pod system i’ve used before, the hit is so smooth and the flavours are loud! Bought two of these, one for my s/o and another for myself & we’re both loving them! Very much recommend for the price, you can’t get anything better!
Verified Purchaser (Black Cobra)
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from Okanogan
April 10th, 2019 at 10:51 PM
For the price it rips
For 25$ to free this thing rips the second you r Drag the coil fires surprising cloud production for such a small pod system
Verified Purchaser (Black Cobra)
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from Ontario
April 9th, 2019 at 7:55 PM
Smok novk love it
I used my friends and loved it I’m thinking of buying one my self soon
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from BC
April 4th, 2019 at 6:06 PM
Rainbow/Chrome Novo
The Smok Novo was my first vape, so i didn't have much to compare it to but let me tell you, its been awesome. Its compact design and simplicity knock it out of the water, the battery life definitely could have been better with this guy as it doesn't nearly last all day... i have noticed a little bit of leaking between the clear plastic / mouthpiece and the 2 ml tank is a little small (you get what you pay for). Besides that my pods have lasted quite awhile and the flavour and cloud produced by such a little vape its incomparable to other devices i have tried since getting mine. I have recently purchased the Smok Nord after trying my friends and am so excited for it to arrive!! if you're looking to spend the extra 10$ for a much more reliable small vape i would give you a massive high-five because the Nord is a ballpark above the novo!
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from Kapuskasing
March 24th, 2019 at 12:25 PM
Small but effecient.
The smok novo ultra kit is an amazing starter kit that can now be purchased for free after spending 50$ on e-juice, mind you the pods have to prime for 10-15 mins for you not to burn your coil. However these pods can last you from 1-3 weeks and thats from constantly puffing on it. The flavor is spot on, it is a warm type of hit keep in mind so it takes more time to get use to it but in the end its a free or 27$ starter kit that will definitely do the trick as your go to pod system.
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from Trail, Canada
March 22nd, 2019 at 7:04 PM
Definitley great for a starter vape / price
I was gifted this vape by a friend and actually love it. the size is awesome the draw is great (i actually like that its draw activated as im trying to quit smoking) i bought Nic Salt with 3mg nicotine and all day i've felt perfect. my only con is it does create alot of moisture around the tank and does get warm throughout the day / cloud isnt as big. but cant really complain! great gift!
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from Kingston, Ont
March 4th, 2019 at 4:04 PM
Smok Novo Ultra Kit
This is a wonderful little model that fits discretely in my hand and comfortably in my coat pocket. Not bulky. Easy to recharge with no buttons to think about. Highly recommend it.
Verified Purchaser (Auto Pink Cobra)
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from windsor
March 1st, 2019 at 11:31 AM
Great Product
This device has been quite reliable and convienent. Alothough there is rumours about them eventually auto hitting from moisture build up, i am religious about keeping the pod and the battery clean.( I clean about 2 times a day) I have yet to experience this. Flavour and head buzz hits quite hard for how small this device is overall 10/10 product.
Verified Purchaser (Black Cobra)
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from Vaughan, Ontario
February 27th, 2019 at 2:46 PM
Novo
One of my favourite pod systems but sometimes the pod get loses and tends to get annoying
Verified Purchaser (Blue Cobra)
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from Toronto
February 23rd, 2019 at 5:28 PM
Fantastic product!!!
I ordered this and a JUUL to compare, and I have to say I much prefer the SMOK. The draw is fantastic, and I have yet to have a disappointing one. I find the battery lasts much longer than I was expecting for the size, and I can get through almost an entire day with what I would consider heavy use. I have yet to go through a cartridge which may be due to the fact that I never let it run out completely. That being said,some of the criticisms are fair. It does leak small amounts of juice into the airway which I clear with the corner of a tissue, and it is a bit stiff removing the cartridge from the battery. I would also have preferred they designed it with a flat base so it could stand on a table, rather than lie it flat. Bottom line, it's my new goto vape.
Verified Purchaser (White Cobra)
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from Newmarket
February 20th, 2019 at 7:50 AM
Great
Works very well with nicotine salts and I now use much less liquid . The button less feature is great.
Verified Purchaser (White Cobra)
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from Toronto
February 19th, 2019 at 1:36 PM
novo
i absolutely LOVE the novo
Verified Purchaser (Blue Cobra)
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from kincardine
February 18th, 2019 at 4:10 PM
Smok Novo
Well well where do I start The smok novo has made huge Leaps and bounds in the pod vaping style. This is a great device for a beginner Vaper as well as experienced I have vapes for over 5 years and I always have my novo in me it’s a very user friendly plug and play device and I hope it brings you the enjoyment it brought me over the past 6 or soo months
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from Leamington ontario
January 26th, 2019 at 5:56 AM
Lit asf
Great head buzz nice hit the coils last awhile and so does that batterie
Verified Purchaser (Blue Cobra)
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1
1
from Woodstock ON
January 12th, 2019 at 5:08 PM
Great quality!
Very good! only problem is the pods are sometimes hard to remove
Verified Purchaser (Rainbow Cobra)
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2
1
from Niagara Falls
December 28th, 2018 at 9:12 PM
Great vape
Good quality
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1
2
from Markham
December 9th, 2018 at 10:40 AM
Leak City
Gave this a go as I found the minifit a little too small (always losing it). However, this thing is LEAK and SPITBACK city. The minifit still reigns king of the pods for me so far
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3
from longueuil
November 28th, 2018 at 7:47 AM
perfect
Perfect vape thanks!
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2
from Kamloops
November 25th, 2018 at 12:42 AM
Wonderful vape
The novo is very good! Prefer it over any breezes juul! Refillable pod system is the best way to go!
Verified Purchaser (Black Cobra)
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3
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from Newfoundland
October 22nd, 2018 at 3:03 PM
Less than 2 months use
I've been using this for less than 2 months, and now it keeps firing when I stop drawing on it. I imagine this is due to condensation building up around the contacts and sensor. Also doesn't help that there is nothing stopping the juice from dripping off your coil and down onto the contacts and into the sensor. I've had juice in my mouth more times that I can count with this device. Always seem to be smacking it onto a tissue/napkin to get the excess juice out of the pod. Also, the "rainbow" color isn't iridescent as they marketed it as. It's simply a purple device with a smudge of blue paint in one of the bottom corners. While I haven't seen it leak per-say, condensation builds up in the mouthpiece and makes its way in between the unsealed connection of the mouthpiece and tank. Leave it on a table and don't be surprised to find a small amount of juice underneath the device; happens all the time. Giving this 2 stars is being extremely generous.
Verified Purchaser (Blue Cobra)
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from Ontario
September 23rd, 2018 at 11:19 PM
Very nice clouds for a pod
So i ended up actually buying this for THC ejuice. Works pretty well so far. From the youtube videos I have seen, I thought it would be a lot looser pull. But the pull is actually more restricted than I thought. I was looking for something with more of an airy pull for better DTL. But very nice so far regardless
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3
2
from Vancouver
September 16th, 2018 at 11:15 PM
Spits juice back into your mouth, now not turning on after 3 weeks
Like stated in as in title. It worked perfectly when I first received it and I was extremely satisfied with it. However, first time I refilled the pod it started spitting juice in my mouth. Thought it was because it was getting old. So I bought new replacement pods for it and was excited to try it out again. Now it doesn't even work. Highly do not recommend buying this product.
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1
2
from Ottawa
September 10th, 2018 at 11:12 PM
New to vaping
I do like this device, new to vaping and trying to quit my cigar habit... It's small portable and is working well for a noob like me... however it did leak in my bag on my fishing trip, perhaps it needs a cap? None the less I'm happy with it for a vape gizmo under $30.
Verified Purchaser (White Cobra)
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2
2
from Toronto ontario
September 2nd, 2018 at 8:37 AM
Nova
Great for when you crave cigarette .
Verified Purchaser (Black Cobra)
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0
3
from Toronto ontario
August 27th, 2018 at 3:28 PM
Good
Really good
Verified Purchaser (Black Cobra)
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0
2
from Saskatchewan, Canada
August 24th, 2018 at 4:03 AM
Very hand device
This is a very great device, though if u pull too hard or use it upside down it will leak some juice. The pods hold a very good amount of juice and will only have to refill about once per recharge. It takes about 45mins to charge and lasts for about 2 hours of chain vaping. It is also very, very small and portable, it’s about the size of my index finger. Would recommend it to anyone looking for a pod system.
Verified Purchaser (Royal Blue Cobra)
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1
2
from Toronto
August 20th, 2018 at 2:36 PM
Nice, but leaks like crazy
Design is cute and it has a fairly substantial feel to it so you aren't scared it will crack from a dirty look. It produces solid clouds and vapour for what it is - not bad at all actually. I didn't think I would, but I actually like the pod design and for the cost, replacement pods aren't a big deal at all. They also hold quite a bit of juice for the size. Speaking of size - it's tiny, like change pocket tiny, so portability is great. However, this thing leaks non stop (and doesn't have a cap like the Breeze 2). Because of its design it cant stand upright and anything close to half full means you cant lean it at a 45 degree angle either. Gravity is not our friend with this because the juice flows out as soon as its able. Have to assume there will be a version 2 that corrects the leak issue - I'd wait until then to get one.
Verified Purchaser (Green Cobra)
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1
2
from Toronto
August 20th, 2018 at 1:59 PM
A great vape pod device
I’d give it 4.5 stars if I could, it works really well, holds a good charge, produces a lot of flavour and good vape production. A great choice for pod systems that you can’t really go wrong with choosing.
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2
2
from Vancouver Island BC
August 14th, 2018 at 11:28 PM
Very nice pod vape
The youtube video reviews I have watched sum it up well. but here is my 2cents. Great little pod unit. I bought this for concentrates, not nicotine. This works very well out of the box with a medium thick honey mix of your choice. The drag/pull is medium resistance and I like it. I don't take huge pulls, but I still get big clouds regardless. Longer drags produce a hotter burnt flavor of course since my mix is thick for potency. The taste is really good. especially coming from the cheap throw away 510 tanks with auto batteries I was using previously. This is a fantastic upgrade for me. The "cobra" pattern is ugly and takes away from beauty of this product. who ever ok'ed this pattern for all the Novos should be demoted to the packaging dept. certainly a personal choice, as I'm sure many will enjoy the look, but I find it unnecessary. Battery came fully charged. It has a nice weight to it. Does not feel cheap. The short design is another great upgrade for me. it won't break if tossed into a pocket or bag. My old set up broke if I wasn't careful storing it. Sat on a few in bed watching movies. oops. that is not an issue with this little beauty. I'm looking forward to putting this up against the Wismec Motiv 2 in the near future. I like their brushed pattern'less look far more. The reason this gets 4 stars is that they are clones, not original products. I don't mind clones at all, but I would have liked to have been informed of this prior to purchasing. They work all the same and I would still recommend, but I feel I must relay this info as it was not for me.
Verified Purchaser (Royal Blue Cobra)
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Returns & Warranty
Enjoy a 30-day warranty on eligible items.
Learn more
We want nothing more than for our customers to feel they receive quality products and high quality service. After the receipt of your order, we offer a 14-day return policy on any DOA (dead on arrival) or unused items, factory sealed in the manufacturer's original packaging.

Please inspect and test all products upon receipt, the 14-day return window begins regardless of whether the products were opened or not.

Any manufacturer defects will be solved by our 30-day warranty (or 90-day warranty where applicable).

Unfortunately consumables are always a final sale (e-juice, coils, tanks, accesories, drip tips, replacement parts, rebuildable supplies, etc).
Warranty
Our 30-day warranty begins the day the items are delivered. Customer assumes all cost in shipping items back to DashVapes, and DashVapes assume all cost in shipping the item back to the customer. Shipping cost incurrected is non-refundable/creditable.

What is not covered by our warranty?
  • E-liquids, Atomizers, Tanks, Rebuildable products, batteries, chargers, mechanical mods, drip tips, coils or any other accessories on the device itself are NOT covered.
  • Failure or damage caused due to improper use or unauthorized repair
  • Failure or damage as a result of excessive force such as dropping or abuse
  • Failure or damage as a result of usage outside of recommended operating instructions. (See usage manual for operating instructions)
  • Damage or failure caused by improper use. This includes water damage, juice spillage, and fire damage.
  • Leaky tanks are not covered under warranty
  • Loss or damage due to missing components
  • Stripped or damaged threads, crooked 510 connection (Atomizer not sitting flush)
  • Damage to the finish (cosmetic issues), or scratches from a brushed finish.
  • Rattling or sticky buttons
  • Modifying a product in any way, automatically voids the warranty.
  • Defects caused by normal wear and tear or otherwise due to the normal aging of the product.
  • Items outside of our warranty period

What is covered by our Warranty?
  • LED screen issues
  • Charging port issues
  • Battery issues (turning off when firing, etc)
  • Unit auto firing.
  • Chip malfunctions


Some products will have minor flaws and that is to be expected during manufacturing. We can only accept a return or exchange if an item is defective (malfunctioning).

If you are still covered under warranty, please proceed to our Return Merchandise Authorization page.
Extended Warranty
DashVapes offers an extended 90-day warranty on some items (specifically starter kits and mods). The 90-day extended warranty extends your existing 30-day warranty that comes with the purchase to 90 days. The price for the extended warranty is always $5.00.

You can add the Extended Warranty to your purchase when you add an item to your shopping cart.

You may purchase the additional warranty on your device within 7 days of your purchase.

The extended warranty prolongs your warranty period from 30 to 90 days. It does not alter what is covered by the warranty.
Restocking Fee
Returns / exchanges will incur a 10% Restocking fee on items. This includes packages not signed for during delivery and returned to us by the shipping courier. We can only accept returns on manufacturer sealed items. If an item does not come sealed originally, we are unable to take a return on it. Returns and exchanges are made in the form of Store Credit, and added to your account in the form of Points. Please be aware, if items are returned incomplete or not in the same condition they were shipped to you in, no Credit will be given and the package will be returned to you at your expense.
Underage Purchases
Every package that we ship utilizes Canada Post's Age Verification service. This means that in order for Canada Post to hand over the package, you must verify that you are of legal smoking age in your province or state. (If you are in Canada and choose UPS, UPS requires you to be 19 regardless of where you order from). If Canada Post cannot verify your age, they will ship the items back to us. Once the items return, final sale items (as outlined below) are non-refundable. Any items that are eligible for a refund will be done so minus a FIFTY PERCENT (50%) restocking fee, as well as any shipping charges incurred for shipping the items to you, and for Canada Post to ship them back to us. This is absolutely non-negotiable. If you are underage, please do not order items, you will lose money doing so.
Province
Minimum Age to Purchase
British Columbia
19
New Brunswick
19
Newfoundland and Labrador
19
Nova Scotia
19
Nunavut
19
Ontario
19
Prince Edward Island
19
Alberta
18
Manitoba
18
Northwest Territories
18
Quebec
18
Saskatchewan
18
Yukon
18
State
Minimum Age to Purchase
California
21
District of Columbia
21
Hawaii
21
Illinois
21
Kansas
21
Maine
21
Missouri
21
New Hampshire
21
New Jersey
21
New York
21
Ohio
21
Oregon
21
Alabama
19
Alaska
19
Arizona
19
Utah
19
Arkansas
18
Armed Forces - Americas
18
Armed Forces - Europe
18
Armed Forces - Pacific
18
Colorado
18
Connecticut
18
Delaware
18
Florida
18
Georgia
18
Idaho
18
Indiana
18
Iowa
18
Kentucky
18
Louisiana
18
Maryland
18
Massachusetts
18
Michigan
18
Minnesota
18
Mississippi
18
Montana
18
Nebraska
18
Nevada
18
New Mexico
18
North Carolina
18
North Dakota
18
Oklahoma
18
Pennsylvania
18
Rhode Island
18
South Carolina
18
South Dakota
18
Tennessee
18
Texas
18
Vermont
18
Virginia
18
Washington
18
West Virginia
18
Wisconsin
18
Wyoming
18
Wrong or Missing Order Item(s)
If we make an error when fulfilling your order, please contact customer service within 48 hours of receiving your package to initiate a claim. A brief email to sales@dashvapes.com alerting us of an error is the quickest way of initiating claims. We make sure to correct any fulfillment mistakes as quickly as possible, and sincerely apologize for any inconvenience.

Incorrectly received items must be returned to us. We provide you with a prepaid return label via email to send back the product(s) free of charge. If we do not receive the item(s) within 30 days, we reserve the right to charge the original payment method used to make your purchase for the full dollar amount of the product(s).
Product Exchanges
Items that are DOA (Dead on Arrival) or still under warranty, are eligible for an exchange only. We will exchange the item with the exact same item, in the exact same colour. Exceptions may apply if the item is no longer being actively stocked.

We can not offer store credit or refunds on warranty exchanges.
Refunds & Store Credit
We are unable to issue refunds to any form of payment other than the original credit card used to make your purchase.

We are unable to issue a refund via Interac E-Transfer, Cash, Debit Card or Cheque. If you purchased using Interac E-Transfer, Debit Card, Cash or Cheque, you will receive store credit.

We issue refunds within 7 business days after receipt and inspection of returned merchandise. You will receive an email notification confirming your refund.

Depending on your card-issuing bank, please allow up to one billing cycle for a refund to appear on your statement.

Where applicable, we issue store credit in the form of reward points for the value of the returned product(s) after receipt and inspection of returned merchandise.

These reward points can be used as cash on the checkout page and in-store.

Original shipping fees may be deducted from a refund unless the return is the result of our error. International shipping fees are non-refundable.

Please note: we cannot process return or refund requests without proof of purchase.
Non-returnable & Final Sale Items
All clearance, final sale, or "as is" marked items are nonrefundable and ineligible for returns, refunds, or exchanges.

We also cannot accept returns of atomizer tanks, rebuildable atomizers (unless DOA), mods that contain no electrical components, battery cells, replacement parts, accessories and electronic cigarette liquids.

Our 30-day return policy does not include coverage of accidents and user errors such as over-tightening atomizers, stripping threads, broken glass, physical damage, dropping products, water damage, exposure to extreme temperatures, not adhering to manufacturer provided usage instructions, or any misuse of products, electronic or mechanical.

We do not accept returns for normal product wear and tear, for example cosmetic blemishes or natural patina.
Return Merchandise Authorization
To initiate a return or exchange you must obtain a Return Merchandise Authorization (RMA) number. To obtain an RMA number, please fill out the form at http://www.dashvapes.com/rma
Return Address
After you receive an RMA number, please return your product(s) to us within 30 days. Be sure to include your RMA Approval email.

Pack all merchandise safely to prevent damage during transit. We strongly recommend using a shipping method with tracking & insurance. DashVapes, Inc. is not responsible for loss or damage during transit.

Please send returns to:
DashVapes RMA #
2-30 Shields Crt, Unit 2
Markham, Ontario, L3R9T5
Canada

Shipping Policies
We offer various Canada Post, and UPS shipping options all over the world
Learn more
At DashVapes we offer a couple of shipping options to our customers. The shipping method you choose does not affect how quickly your orders get placed or processed. We try to ship all In-stock orders that get placed prior to 1:00 PM EST the same day. In some situations though it may take up to 3 days to process and ship your order. Our packages are packaged discreetly for your security. Backordered items will ship as soon as they become in stock.

We offer various Canada Post, and UPS shipping options all over the world. Shipping rates are calculated on the checkout page. A delivery estimate will be shown on the checkout page.
Proof of Age Required
We utilize Canada Post's Proof of Age (18+, 19+ or 21+ depending on your province or state) option on every single package, no exceptions.

Because we utilize this option for all shipments, signature will be obtained upon delivery of all shipments. If you are not home when delivery is attempted, the package will be left at your nearest post office, where you will have to show Proof of Age to sign and receive the package.

Any fees associated with packages that are Returned to Sender because Proof of Age was not able to be determined, will NOT receive a refund.

We can not remove this option, even if you have already been verified to be of age. - Every package leaving our facilities will require to be age verified, in accordance with Canadian law. only the person named in the "Shipping" fields can pick up the package. Canada Post will NOT release the package to anyone else
Free Shipping
We offer free same day shipping (not delivery) on all orders in Canada and USA when you purchase C$35 or more in non-overstock products, and free shipping every where else in the world when you spend C$100 or more in non-overstock products. We usually utilize Canada Post Expedited shipping option for free shipping in Canada, UPS Standard for free shipping the U.S.A, and UPS or Canada Post Air Shipping for all international destinations (some international destinations may be untracked). There is no insurance added to packages shipped for free.

Overstock items are NOT counted towards the free shipping minimum.

We reserve the right to cancel orders we deem unreasonable to ship for free. (Examples of this are extremely heavy or large and awkward products, etc). We will give you the option to pay for shipping on these items.

Orders shipping for free must ship from the same distribution center. If all of the items on your order are not in stock at one distribution center and must be shipped form multiple locations, we will contact you to either change the item or to pay additional shipping charges.

In the event your item is not succesfully delivered due to an issue that we deem to be your fault (Wrong address, Failure to pick up, Underage), we will deduct the shipping fees from the initial shipment (even if it was free for you), and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible to.

Orders shipped to outside of Canada may be subject to import duties, taxes, and / or brokerage fees. We cannot control this.
Order Processing
We process all in-stock orders 7 days a week (excluding Canadian holidays).

Please note, if you receive a tracking number during a weekend or major holiday, your order is prepared for shipment, but it is not handed off to a shipping carrier until the following business day.

We reserve the right to additional processing time if any questions or concerns regarding your order arise. We always do our best to get in touch with you via phone or email only when absolutely necessary. Please make sure you provide us with current contact information during checkout.

Any foreseen order processing delays are visibly announced directly on the affected product's page. If we are experiencing a larger than normal order volume an announcement is made via a site-wide notice.

Typically, In-stock orders placed before 1:00 PM EST will go out the same day. (Delivery will depend on the carrier)
Carrier Restrictions
Canada Post do not deliver packages on Saturday or Sunday, or major Canadian holidays.

We only ship using Canada Post and UPS, we are unable to use FedEX, DHL or any other shipping carrier.
Tracking
Tracking numbers are automatically generated when we print your shipping label during order processing. An email containing the tracking number with the subject "Your order has shipped!" is then sent to the email address you provided during checkout.

Please check your email's "spam" folders if you did not receive a tracking number

You may also find & view all tracking information directly by logging in to "My Account"

Canadian customers can track their packages using http://www.canadapost.ca

U.S.A customers can track their packages using http://www.usps.com

International customers can track their packages using the local post office service for their country if a tracking number is provided. Sometimes, International tracking is not available.

If your package shipped via UPS, you can track your package at http://www.ups.com
Insurance
Every package shipped by DashVapes is insured up to $100.00 on tracked packages only. If your order is larger than $100, and you'd like to add full insurance coverage to your package, you can do so at the checkout page. In the event that Canada Post or UPS lose a package, we will only credit orders up to $100.00 if they do not have full insurance.

US and International non-tracked items do not have insurance, and will not be replaced in the event of loss.
Orders outside of Canada
DashVapes offers multiple shipping options at various price points when shipping outside of Canada, or the United States.

UPS offers the most reliable, and quickest options. You can find the shipping rates on the checkout page after filling out your delivery address.

Please ensure that you mind the laws of the country you are ordering to. We specialize in shipping tasty e-juice and affordable hardware to .

There may be additional import duties and taxes when receiving your package. This is rated based on your country and is out of our control.
Order Changes & Cancellations
Order changes or cancellations are possible. Please contact us as soon as possible and we will do our best to accommodate any changes as long as the order has not yet been shipped. Once an order has shipped, you must return the package to us prior to receiving a refund, shipping fees are not refundable.

Electronic Cigarette liquid (or ejuice) can only be canceled if the order has not yet been created. Since we typically mix to order, We are unable to cancel / refund / credit for juice that is already created, even if it is still within our facilities. You can tell the status of ejuice that is on your order by navigating to the order at http://www.dashvapes.com/account/orders
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