Uwell Caliburn Pod System (Grey)


Vape Mods and Kits | Pod Systems | #31718 Uwell Caliburn Pod System - Grey
Uwell Caliburn Pod System
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Uwell Caliburn Pod System


Uwell presents the Caliburn Pod System, a low profile refillable pod device that is made for salt nic juice vaping. This dual method firing device is pocket-sized and ready for adventure.The Uwell Caliburn is a dual firing method device uses both button and draw activation and has an 11W maximum output. The Caliburn has a voltage output of 3.2 to 4.0V.  Each Caliburn refillable pod has a 2ml e-liquid capacity and an atomizer resistance of 1.4 ohms. Each pod can use salt nicotine e-liquid and can be refilled with the removable tip. The drip tip also serves as a juice fill cover. The Edge has a built-in 520mAh battery with 1A charging. The base of the Caliburn features a single micro USB charging port. The Uwell Caliburn body has an LED battery indicator and an oversized firing button. The Uwell Caliburn Pod System is a great device for the active vaper that needs a pocket-sized vaping device.Product FeaturesAll in One SystemDual Firing MethodDraw Activated FiringSingle Firing Button11W Maximum OutputDirect Voltage Based Output3.2 to 4.0V Working VoltageRefillable Uwell Caliburn Pods2ml Capacity1.4 ohm Atomizer ResistanceRemovable Drip TipServes as Juice Fill CapProprietary ConnectionPlug and Play ConnectionGold Plated Proprietary ConnectionPod Acts as TipProprietary Internal 520mAh BatteryLED Battery Life IndicatorLocated Below Firing ButtonUSB Charging Port1A ChargingSafety Lock ButtonPackage ContentsOne Uwell Caliburn DeviceTwo Uwell Caliburn PodsOne Micro USB CableOne User Manual

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DESCRIPTION

Uwell presents the Caliburn Pod System, a low profile refillable pod device that is made for salt nic juice vaping. This dual method firing device is pocket-sized and ready for adventure.

The Uwell Caliburn is a dual firing method device uses both button and draw activation and has an 11W maximum output. The Caliburn has a voltage output of 3.2 to 4.0V.  Each Caliburn refillable pod has a 2ml e-liquid capacity and an atomizer resistance of 1.4 ohms. Each pod can use salt nicotine e-liquid and can be refilled with the removable tip. The drip tip also serves as a juice fill cover. The Edge has a built-in 520mAh battery with 1A charging. The base of the Caliburn features a single micro USB charging port. The Uwell Caliburn body has an LED battery indicator and an oversized firing button. The Uwell Caliburn Pod System is a great device for the active vaper that needs a pocket-sized vaping device.

Product Features
  • All in One System
    • Dual Firing Method
      • Draw Activated Firing
      • Single Firing Button
    • 11W Maximum Output
    • Direct Voltage Based Output
      • 3.2 to 4.0V Working Voltage
  • Refillable Uwell Caliburn Pods
    • 2ml Capacity
    • 1.4 ohm Atomizer Resistance
    • Removable Drip Tip
      • Serves as Juice Fill Cap
    • Proprietary Connection
  • Plug and Play Connection
    • Gold Plated Proprietary Connection
    • Pod Acts as Tip
  • Proprietary Internal 520mAh Battery
    • LED Battery Life Indicator
      • Located Below Firing Button
    • USB Charging Port
      • 1A Charging
  • Safety Lock Button
Package Contents
  • One Uwell Caliburn Device
  • Two Uwell Caliburn Pods
  • One Micro USB Cable
  • One User Manual
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Community questions & answers
Ask the DashVapes Community a question regarding this product!
Please ask questions that relate to this product only.
P
08/11/2019 4:08 PM 1
Can i switch two different flavors on the same pod when refilling? Sorry i am new to vaping.
ak
08/14/2019 11:23 AM
Hey Perry, Yes you can definitely use two different flavours in a single pod. At first the flavours will mix but eventually the new flavour will fade in.
DashVapes Staff Member (Markham)
Verified Purchaser (Blue)
0
0
J
06/15/2019 8:25 AM 0
I bought one of these last week, bought 4 spare pods too because I liked the idea of switching between flavs during the day. UNFORTUNATELY, I found that the spitback is insane, almost every other hit i'm feeling juice in my mouth or on my lips and two of the pods leaked when left upright on my desk, but the weirdest part is the pods leaked from the chimney and left a puddle under the pod. Does anyone have any advice for me? the juices i'm using are reg nic, 3 of the pods had 70/30 in and the other 50/50. I really want to like the Caliburn as the few hits I got without problem were awesome and filled with flavour and produced good clouds but this experience is really putting me off.
S
05/26/2019 2:16 PM 1
So I'm new to this vaping thing so don't charge me please. So I want to ask can I vape regular nic or only nicotine salts with this device
SB
05/26/2019 2:41 PM
You can vape both, although nicotine salts would be more recommended.
DashVapes Staff Member (Head Office)
Verified Purchaser (Pink)
0
1
K
05/26/2019 7:59 AM 1
So...I just received my device yesterday. I’ve had to charge it 3 times. The battery lasts for 45 minutes (in total) use. I know it’s a smaller battery but this doesn’t seem right. Anyone else have the same issue or is this just normal? I have an aspire with 3 times the battery size and it lasts 2, sometimes 3 days...I figured, with my vaping habits, I’d get at least a day out of this device. Anyone else dealing with the same battery life? Is this normal?
AG
05/26/2019 3:12 PM
Sounds like a battery issue with the device since even with heavy use I get a day out of a charge.
Verified Purchaser (Purple)
0
3
U
05/22/2019 1:52 AM 1
Does anybody have any experience using 70/30 juice with these? Uwell recommends 70/30 on their aliexpress online store in order to avoid spit back, but everybody here seems to recommend 50/50. I am confused about which juice to order.
ak
05/28/2019 6:25 PM
Hi Uli, I have used both 50/50 and 70/30 in my Caliburn and both seem to work great!
DashVapes Staff Member (Markham)
Verified Purchaser (Blue)
0
2
R
05/14/2019 10:22 PM 2
Can I use this vape with two pods, like switch back and forth between two different flavor?
KE
05/15/2019 3:49 PM
Hey Rose! Yes you can use pods with different juice in either of them. As long as it is the Pods that fit the Caliburn
DashVapes Staff Member (Mississauga)
Verified Purchaser (Purple)
1
1
VS
05/15/2019 6:34 AM
Yes. In fact I suggest carrying 2 pods with you as for me at least the 2ML pods run dry on me throughout the day. I have to refill forsure mid day and sometimes a second time in evening. Love the Calibrun.
Verified Purchaser (Grey)
0
1
J
04/19/2019 5:19 PM 1
Hello, can the draw activated switch be turned off so you can use the fire button instead or vice versa ?
MT
04/19/2019 6:42 PM
No you can't turn it off, but as you know you do have the choice of draw activated or using the button, much like the Aspire Breeze 1
Verified Purchaser (Grey)
1
0
L
04/16/2019 1:08 PM 2
Hi, I vaped something called Blu many years ago and I believe I went back to cigarette smoking after a few months. Then 2 years ago I started using IQOS and have not been smoking cigarettes since. Even though I'm satisfied with the IQOS, I feel that I should give vaping a try again (after all, HNB is not vape). So, I saw a ton of good reviews for the Caliburn and I have a few questions as I am definitely a noob in vaping. How often do I have to change the cartridge? How likely the juice would leak if I keep the Caliburn in my jeans pocket? Are there any nic salt juice that is unsweetened? And lastly (and I know this is a stupid question), if I were to try to mimic the IQOS throat hit experience but don't want to get too much nic level, what mg of nic should I get in the nic salt juice? Thanks a lot. btw, I live in Vancouver, do you happen to have a location so that I can bug the staff there if I have more questions? Cheers
RN
04/16/2019 6:28 PM
The UWell Caliburn is the best pod system I’ve come across. UWell really got it together and did their R&D and developed a great pod. I’ve been vaping for about 4 years now and have done tanks, build your own, sqwonk, and multiple salt nic mods.. in regards to the cartridge, I just changed mine from about 3 weeks and not cause it burnt out, it was due to me mixing multiple flavors and just not getting a string hit of flavor anymore.. I’d say 3-4 weeks on one pod. I keep the pod in my shirt pocket all day everyday and have never had it leak once.. at DashVapes if there’s a flavor you like they can make it a salt nic in less than a few minutes.. I’ve smoked for about 12 years prior to vaping and I’m at about 30 to 35% nic salt and that usually satisfies my craving without a strong throat hit but flavors and % would be really dependent on your use and likes and dislikes.. but I’d highly recommend this mod and DashVapes.. the staff here in Vaughan Ontario is awesome and I’m sure they are at other locations as well.. best of luck..!!
Verified Purchaser (Black)
0
6
EG
04/16/2019 5:11 PM
The Calliburn is prob my 4th vape and my favourite by far. If u are an avid smoker you may not have to change the cartridge for about 2 or 3 weeks. You’ll know when you have to change cuz it’ll start to loose flavour and/or taste burnt. I’ve had problems in the past with juice leaking but this one is amazing, a guy at the store told me that it has a vacuum like function and will suck the juice back in when u take a hit, if you’re going to put it in ur pocket as long as u don’t put it in facing down you should be fine. My almost never leaks. The Calliburn works really good without salt nic and still gives a really nice throat hit. Right now I’m using 12mg of regular nic and it gives me a nice hit but since ur a smoker I recommend going higher maybe for salt nic 12mg could work
Verified Purchaser (Pink)
1
2
E
03/24/2019 6:59 AM 3
is it a problem if i use regular nicotine juice and not salt nicotine ?
EH
03/28/2019 3:22 PM
Should be no problem but why would you want to vape reg eJuice on this device??Just get vape mod then.This is meant for salt nic or get the Orion or Nord if u want to do both in same device
Verified Purchaser (Black)
12
2
MT
03/24/2019 1:24 PM
Hey there! There should be no issue if you use regular nicotine juice, that's more of a personal preference. I'm currently using this with an 80vg/20pg mix juice with salt nic, but I've also tried it out with regular nicotine. The nicotine has no bearing on how the device performs in a technical sense. But if you're looking for a more satisfying throat hit, and looking for a more satisfying nicotine intake then I would recommend salt nic. Talk to the guys at Dash Vapes I'm sure they'll be able to cover all the bases for you. Either way if this is going to be your first pod system, or even if it's not, I would highly recommend it. Amazing battery life, great coil life, and HUGE flavour.
Verified Purchaser (Grey)
0
3
SM
03/24/2019 12:25 PM
No problem at all. Just try to stick as close to 50/50 VG/PG as you can, as super thick liquids will have a hard time wicking.
Verified Purchaser (Grey)
1
2
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54 REVIEWS
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from Ottawa
August 17th, 2019 at 10:15 AM
Great product
Switched from juul and not looking back. Wish I knew about this before I got the juul, woulda saved a lot of money and frustration. Flavour is great and it hits consistently
Verified Purchaser (Black)
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from Mascouche QC
August 12th, 2019 at 3:23 PM
Amazing taste but no durability
For my experience I broke 5 pod's magnet and it breaks the glass every time,, the taste and the feeling was the best but everything break so fast one fill and it break when I take the pod out
Verified Purchaser (Blue)
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from Australia
August 6th, 2019 at 10:53 PM
Amazing System
Ive had my Caliburn for about two days now and after switching between a MYLE and a Smok Novo for the better part of four months I can happily say I've found the pod system fit for me. Perfect if you're a smoker wanting to quit, I smoked for four years and using relatively high Salt Nic content and this device will easily satisfy a smokers cravings. As far as the system itself goes it has amazing draw action, the button firing can warm it up too if you want a stronger mouth to lung hit to replicate the draw of a cigarette too. Ive seen a lot of people saying the only downside is the spitback of liquid, however ive found that if you're getting consistent spitback theres usually just a build up of something thats caught in the stem of the rubber cap of the pod. Just take the rubber cap off, and take out whatever is caught inside which is causing the spitback and you should be fine. Its expected with the large air chamber that the odd piece of lint or whatever can fall into the air channel. This is a minor downside but can easily be avoided. Overall the Caliburn will save your a major amount of money compared to other pod systems not meant to be refilled and so far I have had absolutely zero leakage. Great system.
Verified Purchaser (Black)
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from Mississauga ON
August 6th, 2019 at 4:54 PM
If I could give it more than 5 I would!!!
Just bought the Iris Purple which is gorgeous! Gives good powerful hits, amazing flavour (even with freebase nic) and battery life is really good. Charging is maybe a couple of hours tops but worth it. Love it so much! Easier to carry around on the go compared to my Geekvape Aegis Legend, and I just ordered the pink one so I have a backup unit 😃 Can’t wait to pick it up. Thanks Dashvapes!!!
Verified Purchaser (Pink)
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from Belfast
August 6th, 2019 at 1:08 PM
All round great device for its purpose
Love this device, ordered to the uk was with me within a week
Verified Purchaser (Black)
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from Alliston
August 3rd, 2019 at 4:40 PM
Holy grail
The be all and end all of pod systems, if this isn’t the last pod vape you buy it’s probably because you bought a second one. The packaging (not trying to sound like unbox therapy) is one that rivals Apple or any other high end electronics brand in its presentation. The packaging really epitomizes what the actual product is, the vape has a clean design that’s sure to get attention when you want it, but is discrete enough to slip into a pocket at moments notice. The dual firing function is a feature that should be the industry standard, having both button and draw activation is a feature that anyone will absolutely love. The performance of this system is mind blowing, from the speed of the draw activation, to the fantastic charge time, not to mention the all day battery life this vape delivers and then some. And the clouds? Well they are comparable to a good box mod, wich is insane for such a small system.
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from Toronto
August 2nd, 2019 at 10:16 AM
The Perfect Pod
Flavour and vapour production are great, it's easy to fill, and very portable. After going through a number of pod vapes (Innokin, Aspire, JUUL, and Vype), the Caliburn really is perfect as a (loose) MTL device. If you want a slightly tighter draw, the airflow holes are conveniently placed and can be covered up. I just place my thumb over one hole for the perfect draw. Covering both brings it to about a JUUL level restrictiveness. I'll still use an RDA at home, but I think this can easily replace my old on-the-go setup, which is the original Pico combined with the Nautilus X. Thanks to the employee at the Adelaide store who recommended this one after telling him was I was looking for. It's perfect.
Verified Purchaser (Black)
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from Peterborough
July 30th, 2019 at 10:06 AM
Best Pod System Yet
Ok I am a bit embarrassed to say this but I get a new pod system every third time I visit the store lol! I love the idea of pod systems, and the wife until recently has been obsessed with them. Portability is best in a pod system period. The Caliburn is the best pod system for Flavour yet! I have and Orions, Novas, Joytech...... so many and non of them match for flavour and temperature of vape. Highly recommended! The fill window although hard to see is useable. I love that is auto fire or button fire. I find button fire way more consistent but I use both. If your looking for something tiny to slip in a pocket this one is a winner!
Verified Purchaser (Red)
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from Sweden
July 29th, 2019 at 11:35 AM
Uwell caliburn
Fast shippment to Sweden and a really nice pod system Uwell caliburn <3
Verified Purchaser (Grey)
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from Thornhill
July 29th, 2019 at 6:44 AM
Caliburn
Great product
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Returns & Warranty
Enjoy a 30-day warranty on eligible items.
Learn more
We want nothing more than for our customers to feel they receive quality products and high quality service. After the receipt of your order, we offer a 14-day return policy on any DOA (dead on arrival) or unused items, factory sealed in the manufacturer's original packaging.

Please inspect and test all products upon receipt, the 14-day return window begins regardless of whether the products were opened or not.

Any manufacturer defects will be solved by our 30-day warranty (or 90-day warranty where applicable).

Unfortunately consumables are always a final sale (e-juice, coils, tanks, accesories, drip tips, replacement parts, rebuildable supplies, etc).
Warranty
Our 30-day warranty begins the day the items are delivered. Customer assumes all cost in shipping items back to DashVapes, and DashVapes assume all cost in shipping the item back to the customer. Shipping cost incurrected is non-refundable/creditable.

What is not covered by our warranty?
  • E-liquids, Atomizers, Tanks, Rebuildable products, batteries, chargers, mechanical mods, drip tips, coils or any other accessories on the device itself are NOT covered.
  • Failure or damage caused due to improper use or unauthorized repair
  • Failure or damage as a result of excessive force such as dropping or abuse
  • Failure or damage as a result of usage outside of recommended operating instructions. (See usage manual for operating instructions)
  • Damage or failure caused by improper use. This includes water damage, juice spillage, and fire damage.
  • Leaky tanks are not covered under warranty
  • Loss or damage due to missing components
  • Stripped or damaged threads, crooked 510 connection (Atomizer not sitting flush)
  • Damage to the finish (cosmetic issues), or scratches from a brushed finish.
  • Rattling or sticky buttons
  • Modifying a product in any way, automatically voids the warranty.
  • Defects caused by normal wear and tear or otherwise due to the normal aging of the product.
  • Items outside of our warranty period

What is covered by our Warranty?
  • LED screen issues
  • Charging port issues
  • Battery issues (turning off when firing, etc)
  • Unit auto firing.
  • Chip malfunctions


Some products will have minor flaws and that is to be expected during manufacturing. We can only accept a return or exchange if an item is defective (malfunctioning).

If you are still covered under warranty, please proceed to our Return Merchandise Authorization page.
Extended Warranty
DashVapes offers an extended 90-day warranty on some items (specifically starter kits and mods). The 90-day extended warranty extends your existing 30-day warranty that comes with the purchase to 90 days. The price for the extended warranty is always $5.00.

You can add the Extended Warranty to your purchase when you add an item to your shopping cart.

You may purchase the additional warranty on your device within 7 days of your purchase.

The extended warranty prolongs your warranty period from 30 to 90 days. It does not alter what is covered by the warranty.
Restocking Fee
Returns / exchanges will incur a 10% Restocking fee on items. This includes packages not signed for during delivery and returned to us by the shipping courier. We can only accept returns on manufacturer sealed items. If an item does not come sealed originally, we are unable to take a return on it. Returns and exchanges are made in the form of Store Credit, and added to your account in the form of Points. Please be aware, if items are returned incomplete or not in the same condition they were shipped to you in, no Credit will be given and the package will be returned to you at your expense.
Underage Purchases
Every package that we ship utilizes Canada Post's Age Verification service. This means that in order for Canada Post to hand over the package, you must verify that you are of legal smoking age in your province or state. (If you are in Canada and choose UPS, UPS requires you to be 19 regardless of where you order from). If Canada Post cannot verify your age, they will ship the items back to us. Once the items return, final sale items (as outlined below) are non-refundable. Any items that are eligible for a refund will be done so minus a FIFTY PERCENT (50%) restocking fee, as well as any shipping charges incurred for shipping the items to you, and for Canada Post to ship them back to us. This is absolutely non-negotiable. If you are underage, please do not order items, you will lose money doing so.
Province
Minimum Age to Purchase
British Columbia
19
New Brunswick
19
Newfoundland and Labrador
19
Nova Scotia
19
Nunavut
19
Ontario
19
Prince Edward Island
19
Alberta
18
Manitoba
18
Northwest Territories
18
Quebec
18
Saskatchewan
18
Yukon
18
State
Minimum Age to Purchase
California
21
District of Columbia
21
Hawaii
21
Illinois
21
Kansas
21
Maine
21
Missouri
21
New Hampshire
21
New Jersey
21
New York
21
Ohio
21
Oregon
21
Alabama
19
Alaska
19
Arizona
19
Utah
19
Arkansas
18
Armed Forces - Americas
18
Armed Forces - Europe
18
Armed Forces - Pacific
18
Colorado
18
Connecticut
18
Delaware
18
Florida
18
Georgia
18
Idaho
18
Indiana
18
Iowa
18
Kentucky
18
Louisiana
18
Maryland
18
Massachusetts
18
Michigan
18
Minnesota
18
Mississippi
18
Montana
18
Nebraska
18
Nevada
18
New Mexico
18
North Carolina
18
North Dakota
18
Oklahoma
18
Pennsylvania
18
Rhode Island
18
South Carolina
18
South Dakota
18
Tennessee
18
Texas
18
Vermont
18
Virginia
18
Washington
18
West Virginia
18
Wisconsin
18
Wyoming
18
Wrong or Missing Order Item(s)
If we make an error when fulfilling your order, please contact customer service within 48 hours of receiving your package to initiate a claim. A brief email to sales@dashvapes.com alerting us of an error is the quickest way of initiating claims. We make sure to correct any fulfillment mistakes as quickly as possible, and sincerely apologize for any inconvenience.

Incorrectly received items must be returned to us. We provide you with a prepaid return label via email to send back the product(s) free of charge. If we do not receive the item(s) within 30 days, we reserve the right to charge the original payment method used to make your purchase for the full dollar amount of the product(s).
Product Exchanges
Items that are DOA (Dead on Arrival) or still under warranty, are eligible for an exchange only. We will exchange the item with the exact same item, in the exact same colour. Exceptions may apply if the item is no longer being actively stocked.

We can not offer store credit or refunds on warranty exchanges.
Refunds & Store Credit
We are unable to issue refunds to any form of payment other than the original credit card used to make your purchase.

We are unable to issue a refund via Interac E-Transfer, Cash, Debit Card or Cheque. If you purchased using Interac E-Transfer, Debit Card, Cash or Cheque, you will receive store credit.

We issue refunds within 7 business days after receipt and inspection of returned merchandise. You will receive an email notification confirming your refund.

Depending on your card-issuing bank, please allow up to one billing cycle for a refund to appear on your statement.

Where applicable, we issue store credit in the form of reward points for the value of the returned product(s) after receipt and inspection of returned merchandise.

These reward points can be used as cash on the checkout page and in-store.

Original shipping fees may be deducted from a refund unless the return is the result of our error. International shipping fees are non-refundable.

Please note: we cannot process return or refund requests without proof of purchase.
Non-returnable & Final Sale Items
All clearance, final sale, or "as is" marked items are nonrefundable and ineligible for returns, refunds, or exchanges.

We also cannot accept returns of atomizer tanks, rebuildable atomizers (unless DOA), mods that contain no electrical components, battery cells, replacement parts, accessories and electronic cigarette liquids.

Our 30-day return policy does not include coverage of accidents and user errors such as over-tightening atomizers, stripping threads, broken glass, physical damage, dropping products, water damage, exposure to extreme temperatures, not adhering to manufacturer provided usage instructions, or any misuse of products, electronic or mechanical.

We do not accept returns for normal product wear and tear, for example cosmetic blemishes or natural patina.
Return Merchandise Authorization
To initiate a return or exchange you must obtain a Return Merchandise Authorization (RMA) number. To obtain an RMA number, please fill out the form at http://www.dashvapes.com/rma
Return Address
After you receive an RMA number, please return your product(s) to us within 30 days. Be sure to include your RMA Approval email.

Pack all merchandise safely to prevent damage during transit. We strongly recommend using a shipping method with tracking & insurance. DashVapes, Inc. is not responsible for loss or damage during transit.

Please send returns to:
DashVapes RMA #
2-30 Shields Crt, Unit 2
Markham, Ontario, L3R9T5
Canada

Shipping Policies
We offer various Canada Post, and UPS shipping options all over the world
Learn more
At DashVapes we offer a couple of shipping options to our customers. The shipping method you choose does not affect how quickly your orders get placed or processed. We try to ship all In-stock orders that get placed prior to 1:00 PM EST the same day. In some situations though it may take up to 3 days to process and ship your order. Our packages are packaged discreetly for your security. Backordered items will ship as soon as they become in stock.

We offer various Canada Post, and UPS shipping options all over the world. Shipping rates are calculated on the checkout page. A delivery estimate will be shown on the checkout page.
Proof of Age Required
We utilize Canada Post's Proof of Age (18+, 19+ or 21+ depending on your province or state) option on every single package, no exceptions.

Because we utilize this option for all shipments, signature will be obtained upon delivery of all shipments. If you are not home when delivery is attempted, the package will be left at your nearest post office, where you will have to show Proof of Age to sign and receive the package.

Any fees associated with packages that are Returned to Sender because Proof of Age was not able to be determined, will NOT receive a refund.

We can not remove this option, even if you have already been verified to be of age. - Every package leaving our facilities will require to be age verified, in accordance with Canadian law. only the person named in the "Shipping" fields can pick up the package. Canada Post will NOT release the package to anyone else
Free Shipping
We offer free same day shipping (not delivery) on all orders in Canada and USA when you purchase C$35 or more in non-overstock products, and free shipping every where else in the world when you spend C$100 or more in non-overstock products. We usually utilize Canada Post Expedited shipping option for free shipping in Canada, UPS Standard for free shipping the U.S.A, and UPS or Canada Post Air Shipping for all international destinations (some international destinations may be untracked). There is no insurance added to packages shipped for free.

Overstock items are NOT counted towards the free shipping minimum.

We reserve the right to cancel orders we deem unreasonable to ship for free. (Examples of this are extremely heavy or large and awkward products, etc). We will give you the option to pay for shipping on these items.

In the event your item is not succesfully delivered due to an issue that we deem to be your fault (Wrong address, Failure to pick up, Underage), we will deduct the shipping fees from the initial shipment (even if it was free for you), and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible to.

Orders shipped to outside of Canada may be subject to import duties, taxes, and / or brokerage fees. We cannot control this.
Order Processing
We process all in-stock orders 7 days a week (excluding Canadian holidays).

Please note, if you receive a tracking number during a weekend or major holiday, your order is prepared for shipment, but it is not handed off to a shipping carrier until the following business day.

We reserve the right to additional processing time if any questions or concerns regarding your order arise. We always do our best to get in touch with you via phone or email only when absolutely necessary. Please make sure you provide us with current contact information during checkout.

Any foreseen order processing delays are visibly announced directly on the affected product's page. If we are experiencing a larger than normal order volume an announcement is made via a site-wide notice.

Typically, In-stock orders placed before 1:00 PM EST will go out the same day. (Delivery will depend on the carrier)
Carrier Restrictions
Canada Post do not deliver packages on Saturday or Sunday, or major Canadian holidays.

We only ship using Canada Post and UPS, we are unable to use FedEX, DHL or any other shipping carrier.
Tracking
Tracking numbers are automatically generated when we print your shipping label during order processing. An email containing the tracking number with the subject "Your order has shipped!" is then sent to the email address you provided during checkout.

Please check your email's "spam" folders if you did not receive a tracking number

You may also find & view all tracking information directly by logging in to "My Account"

Canadian customers can track their packages using http://www.canadapost.ca

U.S.A customers can track their packages using http://www.usps.com

International customers can track their packages using the local post office service for their country if a tracking number is provided. Sometimes, International tracking is not available.

If your package shipped via UPS, you can track your package at http://www.ups.com
Insurance
Every package shipped by DashVapes is insured up to $100.00 on tracked packages only. If your order is larger than $100, and you'd like to add full insurance coverage to your package, you can do so at the checkout page. In the event that Canada Post or UPS lose a package, we will only credit orders up to $100.00 if they do not have full insurance.

US and International non-tracked items do not have insurance, and will not be replaced in the event of loss.
Orders outside of Canada
DashVapes offers multiple shipping options at various price points when shipping outside of Canada, or the United States.

UPS offers the most reliable, and quickest options. You can find the shipping rates on the checkout page after filling out your delivery address.

Please ensure that you mind the laws of the country you are ordering to. We specialize in shipping tasty e-juice and affordable hardware to .

There may be additional import duties and taxes when receiving your package. This is rated based on your country and is out of our control.
Order Changes & Cancellations
Order changes or cancellations are possible. Please contact us as soon as possible and we will do our best to accommodate any changes as long as the order has not yet been shipped. Once an order has shipped, you must return the package to us prior to receiving a refund, shipping fees are not refundable.

Electronic Cigarette liquid (or ejuice) can only be canceled if the order has not yet been created. Since we typically mix to order, We are unable to cancel / refund / credit for juice that is already created, even if it is still within our facilities. You can tell the status of ejuice that is on your order by navigating to the order at http://www.dashvapes.com/account/orders
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531 Bayfield St
Barrie, ON, L4M4Z9
(705) 915-3274
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2160 Montreal Rd
Gloucester, ON, K1J1G4
(613) 216-1509
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30 Shields Crt
Markham, ON, L3R9T5
(905) 604-3274
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6020 Hurontario St
Mississauga, ON, L5R4B3
(905) 507-3274
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238 Besserer St
Ottawa, ON, K1N6B1
(613) 216-1456
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1840 Lansdowne Street W
Peterborough, ON, K9K2M9
(705) 616-0327
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1755 Pickering Pkwy
Pickering, ON, L1V6K5
(905) 231-0773
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1285 Elgin Mills RD E
Richmond Hill, ON, L4S0B5
(905) 884-3274
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216 Adelaide St W
Toronto, ON, M5H1W7
(647) 347-3274
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3120 Rutherford Rd
Vaughan, ON, L4K 0B1
(905) 205-0546
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628 King St N
Waterloo, ON, N2V 1B4
519-513-4799
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8288 North Fraser Way
Burnaby, BC, V3N0E9
(604) 628-7274
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Opening Aug 29th, 2019
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Best Online Vape Shop & Store in Canada! Serving Ontario, Quebec, British Columbia, Alberta, Saskatchewan, Manitoba, New Brunswick, Newfoundland, Nova Scotia and Prince Edward Island.
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