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Products » Vape Mods and Kits » #30045 - iTaste Kroma-A and Zenith 75W Starter Kit - Black
iTaste Kroma-A and Zenith 75W Starter Kit
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iTaste Kroma-A and Zenith 75W Starter Kit

Innokin introduces their Kroma-A 75W TC Starter Kit, a new and improved version of the original Kroma, with the Zenith Tank system, a mouth-to-lung tank that is a collaboration of Phil Busardo and Dimitris Agrafiotis. The Kroma-A keeps much of the same functionality of the original Kroma, including its 75W output, a temperature control suite, and 2000 mAh built in battery. The Kroma-A has a three button control face, an LED backlit firing button, and a side mounted OLED screen that displays vital information to the user. Included with the Kroma-A is Innokin's Zenith Tank, a 23mm diameter tank that is capable of holding up to 4ml of E-Liquid. The Zenith MTL Tank utilizes the Zenith coil family and comes with a 1.6 ohm MTL coil, rated for 10 to 14W and a 0.8 ohm MTL coil, rated for 15 to 18W. Airflow enters the Zenith MTL Tank via adjustable bottom airflow and each airslot contains four air holes.The Zenith can accommodate 4ml of e-liquid and can be easily filled by through a large fill port accessible by twisting the top of the tank. A 4mm bore delrin drip tip allows the user to experience great flavor and MTL feel. With its improved design and the amazing Zenith Tank, the Innokin Kroma-A 75W TC Starter Kit is a great choice for newer vapers looking for an easy to use mouth-to-lung system.Product Features6 to 75W OutputUltraFast Output0.2 Second Rate of Firing0.5W Increments27.5A Maximum Output Current7.5V Maximum Output Voltage0.1 ohm Minimum Atomizer ResistanceTemperature Control SuiteNi200 Nickel Support0.1 to 0.2 ohm Atomizer Resistance RangeTitanium Support0.1 to 0.5 ohm Atomizer Resistance RangeSS316L Support0.2 to 1.0 ohm Atomizer Resistance RangeDry Hit Detection and Prevention Technology300 to 600 Degree Fahrenheit Output RangePreBoost Ramp-Up Technology25 to 75W SettingCustomize Rate of HeatingIntegrated 2000 mAh Battery5V/2A Maximum Charge RatePassthrough TechnologyThree Button Control FaceLED Backlit Firing ButtonSide Mounted OLED ScreenThree Column Two Row DisplayAtomizer ResistanceOutput Temperature/WattageOutput Mode and MaterialBattery Life IndicatorRotatable ScreenZinc Alloy ChassisKnurled GripErgonomic CurvatureGold Plated 510 ConnectionLow Voltage/Short Circuit/Atomizer Connection/Over Discharge/Overheat ProtectionZenith MTL Tank by PBusardo and Vapingreek⁠23mm DiameterTwist to Open Top Fill SystemLarge Fill Port4ml Tank CapacityZenith Coil Family1.6 ohmMTLKanthal10 to 14W0.8 ohmMTLKanthal15 to 18WAdjustable Bottom AirslotsFour Different Airflow Holes2mm1.5mm1mm0.5mmCan Be Adjusted to be Fully OpenCan Be Adjusted to be Single4mm Bore Delrin 510 Drip Tip5mm Bore Delrin 510 Drip TipStainless Steel 510 ConnectionPackage ContentsOne Innokin Kroma-A 75W TC Box ModOne Innokin Zenith TankOne 1.6 ohm CoilPre-installedOne 0.8 ohm CoilOne Extra Drip TipOne Micro USB CableSpare O-Rings and Glass Tank SectionOne Innokin Vape BandOne Quick Start Guide


4 5 1 31
  • Wattage: 75.0W
  • Tank Capacity: 4.0mL
  • Diameter: 23.0mm
  • Batteries: 1 (Not Included)
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Innokin introduces their Kroma-A 75W TC Starter Kit, a new and improved version of the original Kroma, with the Zenith Tank system, a mouth-to-lung tank that is a collaboration of Phil Busardo and Dimitris Agrafiotis. The Kroma-A keeps much of the same functionality of the original Kroma, including its 75W output, a temperature control suite, and 2000 mAh built in battery. The Kroma-A has a three button control face, an LED backlit firing button, and a side mounted OLED screen that displays vital information to the user. Included with the Kroma-A is Innokin's Zenith Tank, a 23mm diameter tank that is capable of holding up to 4ml of E-Liquid. The Zenith MTL Tank utilizes the Zenith coil family and comes with a 1.6 ohm MTL coil, rated for 10 to 14W and a 0.8 ohm MTL coil, rated for 15 to 18W. Airflow enters the Zenith MTL Tank via adjustable bottom airflow and each airslot contains four air holes.The Zenith can accommodate 4ml of e-liquid and can be easily filled by through a large fill port accessible by twisting the top of the tank. A 4mm bore delrin drip tip allows the user to experience great flavor and MTL feel. With its improved design and the amazing Zenith Tank, the Innokin Kroma-A 75W TC Starter Kit is a great choice for newer vapers looking for an easy to use mouth-to-lung system.

Product Features
  • 6 to 75W Output
    • UltraFast Output
      • 0.2 Second Rate of Firing
    • 0.5W Increments
    • 27.5A Maximum Output Current
    • 7.5V Maximum Output Voltage
    • 0.1 ohm Minimum Atomizer Resistance
  • Temperature Control Suite
    • Ni200 Nickel Support
      • 0.1 to 0.2 ohm Atomizer Resistance Range
    • Titanium Support
      • 0.1 to 0.5 ohm Atomizer Resistance Range
    • SS316L Support
      • 0.2 to 1.0 ohm Atomizer Resistance Range
    • Dry Hit Detection and Prevention Technology
    • 300 to 600 Degree Fahrenheit Output Range
    • PreBoost Ramp-Up Technology
      • 25 to 75W Setting
      • Customize Rate of Heating
  • Integrated 2000 mAh Battery
    • 5V/2A Maximum Charge Rate
    • Passthrough Technology
  • Three Button Control Face
    • LED Backlit Firing Button
  • Side Mounted OLED Screen
    • Three Column Two Row Display
    • Atomizer Resistance
    • Output Temperature/Wattage
    • Output Mode and Material
    • Battery Life Indicator
    • Rotatable Screen
  • Zinc Alloy Chassis
    • Knurled Grip
    • Ergonomic Curvature
  • Gold Plated 510 Connection
  • Low Voltage/Short Circuit/Atomizer Connection/Over Discharge/Overheat Protection

Zenith MTL Tank by PBusardo and Vapingreek

  • 23mm Diameter
  • Twist to Open Top Fill System
    • Large Fill Port
  • 4ml Tank Capacity
  • Zenith Coil Family
    • 1.6 ohm
      • MTL
      • Kanthal
      • 10 to 14W
    • 0.8 ohm
      • MTL
      • Kanthal
      • 15 to 18W
  • Adjustable Bottom Airslots
    • Four Different Airflow Holes
      • 2mm
      • 1.5mm
      • 1mm
      • 0.5mm
    • Can Be Adjusted to be Fully Open
    • Can Be Adjusted to be Single
  • 4mm Bore Delrin 510 Drip Tip
  • 5mm Bore Delrin 510 Drip Tip
  • Stainless Steel 510 Connection

Package Contents
  • One Innokin Kroma-A 75W TC Box Mod
  • One Innokin Zenith Tank
    • One 1.6 ohm Coil
      • Pre-installed
    • One 0.8 ohm Coil
  • One Extra Drip Tip
  • One Micro USB Cable
  • Spare O-Rings and Glass Tank Section
  • One Innokin Vape Band
  • One Quick Start Guide
Community questions & answers
Ask the DashVapes Community a question regarding this product!
Please ask questions that relate to this product only.
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08/29/2019 8:11 AM 2
What's the maximum NIC salt strength you would say and still get a smooth hit?
10/12/2019 8:17 PM
I was a pack a day and found 35 a bit strong when I'm drinking but I was a chain smoker when drinking. Trying 25 and it seems about right
Verified Purchaser (Black)
0 0
10/01/2019 8:06 PM
I used 35 when I first quit the cigs, I would say about there.
Verified Purchaser (Blue)
0 0
08/05/2019 12:33 AM 1
Hi there, Can this tank be used for dry herbs/tobacco as well as liquid? Thanks, Mitch
08/05/2019 11:25 AM
Hi Mitch, you cannot. We do not sell dry herb hardware.
DashVapes Staff Member (Head Office)
0 0
07/13/2019 12:56 AM 1
Hi . Can I use Innokin Kroma-A Zenith Starter Kit for nicotine salt? Is it suitable?
07/16/2019 11:12 AM
the Kroma kit with zenith tank is definitely suitable for nicotine salts , it can also work with traditional nicotine as well if you want more of that throat hit.
DashVapes Staff Member (Peterborough)
0 0
06/19/2019 7:42 PM 1
How can I get this unit to go down in wattage? I can't get it below 300C. I have followed the unhelpful manual. Please explain. Tks
06/19/2019 11:42 PM
Hi Margaret, It looks like you are not in wattage mode. Remove and reinstall your tank and select W for wattage. Then you will be able to adjust to your desired setting.
Verified Purchaser (Blue)
0 4
03/05/2019 10:14 PM 1
Can you use salt nic in it if what is the best MG to use or can you use any MG I got 50 MG today for mine is that ok. thanks
10/18/2019 10:29 PM
In my opinion that is too strong, On the Zenith i would say 35 with 2 airflow holes open and that hits the craving
Verified Purchaser (Black)
0 0
01/24/2019 7:38 PM 1
What do people find is the quality/durability of the USB connector? I've had three vape pens so far where after 6 months or so, won't stay connected. Prolonged their life some by jiggling the connector (from USB to where it enters device), but this is time-consuming and tiresome, and eventually did not work to maintain connection so I lost the ability to charge them. Sure hoping to leave that issue behind by going to a drastically different model like this. Please advise. Thanks, Michelle.
08/04/2019 9:15 PM
I bought mine in July and my USB connector just stopped working. Can't say if it's common, but I'm disappointed.
Verified Purchaser (Blue)
0 0
01/24/2019 1:58 AM 3
Hi, really new at these gizmos. Can someone please tell me: 1. Does this kit contain everything I need to start using it to vape? (Besides juice, I have juice.) 2. What parts will need to be replaced regularly/periodically and when? Thanks so much. Michelle
10/12/2019 8:14 PM
One thing I never found explained here for a newbie was that you can't use your typical 70/30 vape juice in this unit... I found out the hard way and went they about 4 coils. You should use salt nic in this unit and 60/40 seems to work well. I've ordered some 50/50 juice and I'm sure it'll be great.
Verified Purchaser (Black)
0 1
03/01/2019 12:00 PM
Great question Michelle! This kit has everything you need to get started other than juice. The only parts that will need to be replaced with be the coils. I use this tank quite a bit and I find I get a solid week to two out of the coils depending on the juice I use and the nicotine strength. The device comes with two different coils to get started. If you would like to order some extra coils with your order you can find them here Personally I find the 0.8 coils give the best flavor and last longer than the 1.4s or the 0.5s but which coils you will want to use will come down to a personal choice. Hope that answers your question!
0 3
03/01/2019 11:51 AM
1) Yes 2) Coils
Verified Purchaser (Black)
0 1
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31 2 50
from Kuujjuaq
January 17th, 2020
I really want to be able to give this 5 stars but...
It gives the best MTL hits that I've ever tried. Easy to clean and service. A good deal of control over settings yet simple. Battery (I use 13.5w setting) lasts for days. But there are a few flaws/drawbacks/concerns I have: 1. It will leak if you carelessly let this bounce around in your pocket. Mine has leaked under these conditions since day one. 2. There is no safety lockout for the wattage/voltage control buttons. Don't be surprised to find this unit has ramped up to highest wattage while in your pocket. 3. Began using it in September. It is now January and there is some short present. It randomly ups the wattage to insanity on its own, no one pressing buttons. I can sometimes watch it go haywire through various settings before it eventually powers off completely (black screen). Sometimes I don't noticed it has done this until I get burnt PG (I use straight PG and Nicotine salt) into my lungs. Plugging it in or moving the bottom plate slightly seems to bring it back to life. 4. twice now since the random wattage issue I have picked it up from the table to find it too hot to touch, and my coil is burnt. I'm not sure why it is doing this, but seems like a closed short that is dangerous.i have never got it wet but it is possible that juice has leaked into the body at some point; I'm not certain. I will try Inokkin again, but a different model. I really like the Zenith set up and will look for a model with this setup.
Verified Purchaser (White)
Was this review helpful? 0 0
31 5 50
from Oxford Nova Scotia
January 2nd, 2020
A Must have unit
Hi everyone. I just received this unit a couple days ago, I needed to replace a unit I absolutely loved (Joyetech Egrip II lite), and honestly I was very sceptical of being able to find a unit I liked as much, Most seem now to be so over powered for what my needs are (like 200Watt units) and I honestly cant say I am a fan of the tank being exposed (as in the past Ive had units that always seemed to leak).. so it was a great surprise to discover this unit was perfect for my needs, I tend to use 0.5Ohm coils (which can be bought for this unit) and I tend to keep it around 20 watts so never need a super high powered unit. this one Vapes great, is easy to use although has a few settings that could be better, such as there is no lock on wattage, and although you have to hold the button down to activate the up or down, I feel it still should have a locking feature (like the Egrip you had to hold BOTH buttons together to unlock) .. and I also noticed the puff counter is pointless, as soon as you shut the unit off, it resets to 0.. so you have no way of accurately measuring puffs unless you dont ever shut the unit off, which is rather silly in my opinion. again this is something the Egip did until you manually reset to 0 after a coil change. for the price of the unit I would of liked to see these features at least. over all though I must say I do really like this unit, I think it would be great for anyone who doesn't vape at super high wattages (as this will go to 75 watts still) and likes a more compact design. the unit itself is quite heavy, compaired to my last its as if the Joyetech was filled with air.. lol this unit does have weight to it, and first impressions on the design remind me of a pistols grip, even has a slight curve where your "trigger" finger may be.. lol.. maybe this is just me though IM sure it wasn't intentionally designed like that. units east to fire with finger or thumb depending on how you like to hold it. Oh watch out for that little fill spot though if you have a beard fellas, that little spot seems to have a nasty habit of grabbing the hair under your lip, and boy does that wake one up in the morning, so I tend to make sure that little spots away from me ive had it happen a few times now. lol..even holding like that though, using finger to fire the unit, it is very comfortable to hold and the little curve I said reminds me where your tripper finger would be, hugs the space between thumb and finger quite well I would recommend this unit for anyone I described above, as for the few downfalls, such as puff counter etc I can forgive those as this unit seems great , coils are cheap to replace, and easy to install, they just slide into the bottom of the tank. tank easy to fill and dont seem to leak at all ( and trust me Ive shaken this things to see .. lol.. short of a paint can shaker I dont think I could make it leak) but the tank doesn't come apart at all so cleaning may be a bit of a hassle. .. now hopefully I will be able to say it still doesn't leak in months, years to come. (as my Joyetech lasted me 5 years and still works fine), I only upgraded due to the age of the Joyetech and thought it was time I had a new one, and I am glad I did
Verified Purchaser (Black)
Was this review helpful? 0 0
31 1 50
from Brampton
September 26th, 2019
Innokin cool mini fire
Worst purchase ever , battary last like 2 hours and gets super hot
Was this review helpful? 1 0
31 2 50
from YUL
August 16th, 2019
Bought 3, 2 dead and one flaky
lthough the Zenith tank is good, the battery unit is severely flawed. (Innokin Platform Series edition) Unit 1 Stop recharging and the wattage adjustment would go rapidly up and down by itself. Unit 2 Stop registering the coil, then eventually went dead completely Unit 3 Sudden watts going to the roof, paint chipped every where Not recommended
Verified Purchaser (White)
Was this review helpful? 2 0
31 4 50
from Peterborough
July 30th, 2019
Great mod but.......
Ok this is a tough one for me review..... I love the mod, the mod is a 5 out of 5 stars. The tank on the other hand not so much. It's an ok starter tank. I don't like the Innokin coils. They rarely last more then a week. I have tried every type of coil available but they are too tightly packed and burn too quickly. Once you burn one of these coils once they are done. I feel that it's fine as a starter tank but you will want to upgrade the tank part fairly quickly. The tank can not be disassembled so you can't clean or change the glass. The fill port is really the only way in to clean its and not the best setup. We have broken ours already not that the tank isn't tough just that when ours was dropped for the first time the inner ring shifted now it leaks, and can't create a proper vacuum. Not the fault of the product but it's not like I can get in and fix it. Ok this is where my review shifts for the better. The mod it's self is amazing! Not overly complicated and something you can really grow with. I have used the Zenith tank it comes with, OBS Cube tank and VandyVape Berserker mtl 1.5. This mod really sings when you throw a better tank on it. Battery life is decent never any complaints there. I do love the built in battery just keeps things simple. Has temp control and all those fun modes. My only small gripe is the puff counter is kinda useless. It resets when you shut down the mod. I prefer a constant counter. Built like an absolute tank, trust me we dropped it a couple of times and it's no worse for wear! Feels good in the hands and for the price you pay considering it comes with a tank and a built in battery! It's an absolute steal of a deal and if your just getting started something you can grow with!
Verified Purchaser (White)
Was this review helpful? 1 0
31 5 50
from Peterborough
May 13th, 2019
Great Kit Love It
Bought a few weeks ago and absolutely love it easy to use mod and Awesome Tank to go with it, the mod itself has a great battery life and a fast charge 5/5
Verified Purchaser (Blue)
Was this review helpful? 2 0
31 5 50
from Edmonton
March 30th, 2019
Did it right the first time
This is my first real vape kit, I've been using a Juul for a few months now. I've tried friends vapes, and wasn't too impressed with them. Decided to do some research, and found this website and this kit. I have to say, for a new vaper, this unit is awesome! Its low maintenance, battery lasts a long time, coils last a long time, the interface is basic and easy to use, this is great for starting out. One thing though, in the description of the kit and even some posts about it, its mentioned that it comes with a 0.8 coil and a 1.6 coil. I got a preloaded 0.5 coil and a 1.6 coil. I was about to contact someone at Dash, when I read the back of the packaging and it says 0.5 not 0.8. Maybe it was changed at some point?
Verified Purchaser (Blue)
Was this review helpful? 1 0
31 1 50
from Ajax
February 26th, 2019
Bought this back in November as my first ever Vape kit. I must say, after months of use this unit is so over rated. 1) The battery is terrible, and after a month or so of usage it had to be recharged twice a day. 2) Functions. I've never seen a unit with so many different little subtle setting that are not clearly explained. If you press a button or two the next thing you know it shows a different coil type installed. 3) I tried at least 5 different flavours in this device. Being my first vape kit I thought it was normal for taste to degenerate over a few days.... WRONG... I now own the new Aspire Tigon, and man oh man what a difference. That unit is a great starter kit. Just plug and play, one button, no nonsense, and coils last forever so far. 4) Coils... See point 3. I must have changed coils every 5-6 days if I wanted a good flavour, otherwise every flavour turned to burnt ass. Not at all happy. This is now my emergency back up unit.
Verified Purchaser (Black)
Was this review helpful? 2 1
31 5 50
from Barrie
February 10th, 2019
Great starter kit!
Got back into vaping after a 4 year lapse. Did a bit of research and there is so much that has changed! Wanted something simple to use and this sure fits the bill. Bought one for myself and one for my wife. The device works great and last me all day. It charges up very fast if you have a USB charger that will do 2 amps. The Zenith tanks is amazing. Easy to fill, easy to change coils. Still using the 1.6 ohm coil at 12 amps after a week and see no reason to change the coil yet. Let's see how long it lasts.
Verified Purchaser (Blue)
Was this review helpful? 1 0
31 3 50
from Sudbury Ontario
January 18th, 2019
Overrated Zenith
This is my second Zenith kit, its great and amazing flavor but not perfect like everyone claims. Liquid leaks out the airflow every day or 2 and you constantly have to take the bottom piece off and clean it all out really good. Then puff away for 10 mins to get the gross metallic taste away. The only true leak proof tanks are ones that don't have bottom controlled airflow like the nautilus x or most pod systems but the flavor doesn't come close on those. Could be a perfect tank if the design had top airflow, sucks have to clean it all the time and yes I've tried everything, making sure gaskets are good, closing the airflow when not in use, everything. The 2 I've owned have done this. Great tank, but still leaks through the airflow as will any tank that has bottom airflow.
Verified Purchaser (Black)
Was this review helpful? 0 1
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Returns & Warranty
Enjoy a 30-day warranty on eligible items.
Learn more
We want nothing more than for our customers to feel they receive quality products and high quality service. After the receipt of your order, we offer a 14-day return policy on any DOA (dead on arrival) or unused items, factory sealed in the manufacturer's original packaging.

Please inspect and test all products upon receipt, the 14-day return window begins regardless of whether the products were opened or not.

Any manufacturer defects will be solved by our 30-day warranty (or 90-day warranty where applicable).

Unfortunately consumables are always a final sale (e-juice, coils, tanks, accesories, drip tips, replacement parts, rebuildable supplies, etc).
Our 30-day warranty begins the day the items are delivered. Customer assumes all cost in shipping items back to DashVapes, and DashVapes assume all cost in shipping the item back to the customer. Shipping cost incurrected is non-refundable/creditable.

What is not covered by our warranty?
  • E-liquids, Atomizers, Tanks, Rebuildable products, batteries, chargers, mechanical mods, drip tips, coils or any other accessories on the device itself are NOT covered.
  • Failure or damage caused due to improper use or unauthorized repair
  • Failure or damage as a result of excessive force such as dropping or abuse
  • Failure or damage as a result of usage outside of recommended operating instructions. (See usage manual for operating instructions)
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  • Modifying a product in any way, automatically voids the warranty.
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  • Items outside of our warranty period

What is covered by our Warranty?
  • LED screen issues
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  • Battery issues (turning off when firing, etc)
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Some products will have minor flaws and that is to be expected during manufacturing. We can only accept a return or exchange if an item is defective (malfunctioning).

If you are still covered under warranty, please proceed to our Return Merchandise Authorization page.
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DashVapes offers an extended 90-day warranty on some items (specifically starter kits and mods). The 90-day extended warranty extends your existing 30-day warranty that comes with the purchase to 90 days. The price for the extended warranty is always $5.00.

You can add the Extended Warranty to your purchase when you add an item to your shopping cart.

You may purchase the additional warranty on your device within 7 days of your purchase.

The extended warranty prolongs your warranty period from 30 to 90 days. It does not alter what is covered by the warranty.
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Returns / exchanges will incur a 10% Restocking fee on items. This includes packages not signed for during delivery and returned to us by the shipping courier. We can only accept returns on manufacturer sealed items. If an item does not come sealed originally, we are unable to take a return on it. Returns and exchanges are made in the form of Store Credit, and added to your account in the form of Points. Please be aware, if items are returned incomplete or not in the same condition they were shipped to you in, no Credit will be given and the package will be returned to you at your expense.
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All clearance, final sale, or "as is" marked items are nonrefundable and ineligible for returns, refunds, or exchanges.

We also cannot accept returns of atomizer tanks, rebuildable atomizers (unless DOA), mods that contain no electrical components, battery cells, replacement parts, accessories and electronic cigarette liquids.

Our 30-day return policy does not include coverage of accidents and user errors such as over-tightening atomizers, stripping threads, broken glass, physical damage, dropping products, water damage, exposure to extreme temperatures, not adhering to manufacturer provided usage instructions, or any misuse of products, electronic or mechanical.

We do not accept returns for normal product wear and tear, for example cosmetic blemishes or natural patina.
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To initiate a return or exchange you must obtain a Return Merchandise Authorization (RMA) number. To obtain an RMA number, please fill out the form at
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After you receive an RMA number, please return your product(s) to us within 30 days. Be sure to include your RMA Approval email.

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Please send returns to:
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At DashVapes we offer a couple of shipping options to our customers. The shipping method you choose does not affect how quickly your orders get placed or processed. We try to ship all In-stock orders that get placed prior to 1:00 PM EST the same day. In some situations though it may take up to 3 days to process and ship your order. Our packages are packaged discreetly for your security. Backordered items will ship as soon as they become in stock.

We offer various Canada Post, and UPS shipping options all over the world. Shipping rates are calculated on the checkout page. A delivery estimate will be shown on the checkout page.
Proof of Age Required
We utilize Canada Post's Proof of Age (18+, 19+ or 21+ depending on your province or state) option on every single package, no exceptions.

Because we utilize this option for all shipments, signature will be obtained upon delivery of all shipments. If you are not home when delivery is attempted, the package will be left at your nearest post office, where you will have to show Proof of Age to sign and receive the package.

Any fees associated with packages that are Returned to Sender because Proof of Age was not able to be determined, will NOT receive a refund.

We can not remove this option, even if you have already been verified to be of age. - Every package leaving our facilities will require to be age verified, in accordance with Canadian law. only the person named in the "Shipping" fields can pick up the package. Canada Post will NOT release the package to anyone else
Free Shipping
We offer free same day shipping (not delivery) on all orders in Canada and USA when you purchase C$35 or more in non-overstock products, and free shipping every where else in the world when you spend C$100 or more in non-overstock products. We usually utilize Canada Post Expedited shipping option for free shipping in Canada, UPS Standard for free shipping the U.S.A, and UPS or Canada Post Air Shipping for all international destinations (some international destinations may be untracked). There is no insurance added to packages shipped for free.

Overstock items are NOT counted towards the free shipping minimum.

We reserve the right to cancel orders we deem unreasonable to ship for free. (Examples of this are extremely heavy or large and awkward products, etc). We will give you the option to pay for shipping on these items.

Orders shipping for free must ship from the same distribution center. If all of the items on your order are not in stock at one distribution center and must be shipped form multiple locations, we will contact you to either change the item or to pay additional shipping charges.

In the event your item is not succesfully delivered due to an issue that we deem to be your fault (Wrong address, Failure to pick up, Underage), we will deduct the shipping fees from the initial shipment (even if it was free for you), and the fees for the return shipment that we were charged by the carrier from any potential refund you may be eligible to.

Orders shipped to outside of Canada may be subject to import duties, taxes, and / or brokerage fees. We cannot control this.
Order Processing
We process all in-stock orders 7 days a week (excluding Canadian holidays).

Please note, if you receive a tracking number during a weekend or major holiday, your order is prepared for shipment, but it is not handed off to a shipping carrier until the following business day.

We reserve the right to additional processing time if any questions or concerns regarding your order arise. We always do our best to get in touch with you via phone or email only when absolutely necessary. Please make sure you provide us with current contact information during checkout.

Any foreseen order processing delays are visibly announced directly on the affected product's page. If we are experiencing a larger than normal order volume an announcement is made via a site-wide notice.

Typically, In-stock orders placed before 1:00 PM EST will go out the same day. (Delivery will depend on the carrier)
Carrier Restrictions
Canada Post do not deliver packages on Saturday or Sunday, or major Canadian holidays.

We only ship using Canada Post and UPS, we are unable to use FedEX, DHL or any other shipping carrier.
Tracking numbers are automatically generated when we print your shipping label during order processing. An email containing the tracking number with the subject "Your order has shipped!" is then sent to the email address you provided during checkout.

Please check your email's "spam" folders if you did not receive a tracking number

You may also find & view all tracking information directly by logging in to "My Account"

Canadian customers can track their packages using

U.S.A customers can track their packages using

International customers can track their packages using the local post office service for their country if a tracking number is provided. Sometimes, International tracking is not available.

If your package shipped via UPS, you can track your package at
Every package shipped by DashVapes is insured up to $100.00 on tracked packages only. If your order is larger than $100, and you'd like to add full insurance coverage to your package, you can do so at the checkout page. In the event that Canada Post or UPS lose a package, we will only credit orders up to $100.00 if they do not have full insurance.

US and International non-tracked items do not have insurance, and will not be replaced in the event of loss.
Orders outside of Canada
DashVapes offers multiple shipping options at various price points when shipping outside of Canada, or the United States.

UPS offers the most reliable, and quickest options. You can find the shipping rates on the checkout page after filling out your delivery address.

Please ensure that you mind the laws of the country you are ordering to. We specialize in shipping tasty e-juice and affordable hardware to .

There may be additional import duties and taxes when receiving your package. This is rated based on your country and is out of our control.
Order Changes & Cancellations
Order changes or cancellations are possible. Please contact us as soon as possible and we will do our best to accommodate any changes as long as the order has not yet been shipped. Once an order has shipped, you must return the package to us prior to receiving a refund, shipping fees are not refundable.

Electronic Cigarette liquid (or ejuice) can only be canceled if the order has not yet been created. Since we typically mix to order, We are unable to cancel / refund / credit for juice that is already created, even if it is still within our facilities. You can tell the status of ejuice that is on your order by navigating to the order at
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30 Shields Crt
Markham, ON, L3R9T5
(905) 604-3274
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