Vape Blog


90-Day Extended Warranties
By Shai B. on September 3rd, 2017 11:59AM
90-Day Extended Warranties

We're happy to introduce a 90-day extended warranty program!


Eligible items (mostly starter kits and mods) will have the option to extend the regular 30-day warranty to a 90-day warranty for a flat $5.


DashVapes offers a standard 30-day warranty on:


  • LED screen issues
  • Charging port issues
  • Battery issues (turning off when firing, etc)
  • Unit auto firing.
  • Chip malfunctions


Typically, most manufacturers offer a 90-day manufacturer warranty - so after the initial 30 days, you would contact the manufacturer if you have any problems.


With the DashVapes 90-Day Extended Warranty, we either fix or give you a direct replacement within the full 90-days of purchase, so you never have to worry about dealing with a manufacturer out of China!


Add this option within your shopping cart before checking out. Only items eligible for the 90-day warranty will give you the option to add it on.


You may also contact us to add an extended warranty on an item within 7 days after purchase.


What is not covered by our warranty?

 

  • E-liquids, Atomizers, Tanks, Rebuildable products, batteries, chargers, mechanical mods, drip tips, coils or any other accessories on the device itself are NOT covered.
  • Failure or damage caused due to improper use or unauthorized repair
  • Failure or damage as a result of excessive force such as dropping or abuse
  • Failure or damage as a result of usage outside of recommended operating instructions. (See usage manual for operating instructions)
  • Damage or failure caused by improper use. This includes water damage, juice spillage, and fire damage.
  • Leaky tanks are not covered under warranty
  • Loss or damage due to missing components
  • Stripped or damaged threads, crooked 510 connection (Atomizer not sitting flush)
  • Damage to the finish (cosmetic issues), or scratches from a brushed finish.
  • Rattling or sticky buttons
  • Modifying a product in any way automatically voids the warranty.
  • Defects caused by normal wear and tear or otherwise due to the normal aging of the product.
  • Items outside of our warranty period


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