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COVID-19 Lockdown Impact Updates and Regulation Updates
December 21st 2020 | Revised December 21st 2020
COVID-19 Lockdown Impact Updates and Regulation Updates

Back to Curbside only


With today's announcement by the Ontario government, all DashVapes retail locations will be moving to curbside pick-up only starting on Thursday, December 24th.


This means that in-store access at all DashVapes retail locations will be closed.


The easiest, quickest and most efficient way to place your order for pick-up at the store is to do so at https://www.dashvapes.com/ and choose Contactless Locker Delivery on the checkout page (Learn more).


You can also call the DashVapes store of your choosing to place an order, but please note call volumes are high and there may be lengthy delays in answering your calls.


This does not apply to shipped orders. 




Holiday Schedule


Please find below the holiday schedule for DashVapes


Thu, December 24th, 2020 - 11 AM - 6 PM

Fri, December 25th, 2020 - CLOSED

Sat, December 26th, 2020 - 11 AM - 8 PM

Thu, December 31st, 2020 - 11 AM - 6 PM

Fri, January 1st, 2021 - CLOSED


Orders placed on the 24th, 25th or 26th will be picked up by the carriers on Monday, Dec 28th.


Orders placed on the 31st and the 1st will be picked up by carriers on Jan 4th.


Same-day deliveries happen daily, except for the 25th, 26th and the 1st.




Limitation of Stock


Due to the lengthy delays that carriers are experiencing with deliveries, many of our restocking shipments are stuck awaiting delivery, but with no estimated arrival date.


If you are able, we recommend stocking up on a 2-3 weeks supply of products.




Same-day Delivery


We've created our own same-day delivery infrastructure so we can ensure deliveries do in fact happen the same-day when selected.


We are working on adding postal zones in a 20km radius of Ottawa, Waterloo, Peterborough, Barrie, and Pickering to the already large list of delivery zones we deliver within the GTA - We hope to have these zones active by next week.




Production Standards


DashVapes operates two ISO-9001, cGMP and HACCP certified laboratories (one in Markham, ON - and one in Burnaby, BC).


We utilize strict cleaning and disinfection procedures, as well as refuse to allow employees showing any symptoms of illness to work as part of our Good Manufacturing Practice (GMP) certification.




Orders placed online for shipment


DashVapes continues to use both Canada Post and CANPAR to ship packages within Canada, and DHL to ship packages internationally. Please know that these carriers are experiencing delays due to volume and COVID-19, and we are doing our best to mix and match our volume to carriers that are clearing their delays the fastest. 




Popular items being out of stock


The Canadian government has introduced new regulations that go into effect on January 1st, 2020 that require all immediate vaping containers to be Child-resistant. This means that starting January 1st, many of the items will not be able to be re-stocked. Sadly, this includes popular items such as Caliburn pods. We (impatiently) await manufacturers to update these products to be Child-resistant so we can re-stock them. For the last several months, any new products we introduced are already Child-resistant and will continue to be restocked.




Recently proposed 20mg nicotine cap


The Canadian government has introduced another new regulation that will limit the nicotine in your vaping e-liquid to 20mg/mL - for both Nicotine salts and regular freebase Nicotine. We anticipate this to come into effect within the next 90-180 days. You will be able to continue purchasing products containing more than 20mg until this proposed regulation becomes law. If you are a high-nicotine user, we recommend starting your transition to lower nicotine. Please contact us for help and advice.




If you have any questions or concerns, feel free to call, email or use the Live Chat on our website. Call volumes are high, please be patient. 

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